Field Property Claims Adjuster

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Conduct virtual and in-person investigations at the residences of policyholders.

• Evaluate property damage, establish liability, assess losses, and negotiate fair settlements.

• Utilize claims handling software to identify damage and create estimates in a paperless setting.

• Analyze and report potential subrogation opportunities.

• Notify relevant state and industry agencies regarding incidents of theft, fraud, or arson.

• Execute tasks independently, with work directly influencing management decisions.

• Represent the company in a professional manner during public engagements.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other stakeholders.

• Negotiate settlements with policyholders utilizing strong customer service skills.

• Advocate for safety and adhere to the company's safety and ergonomic standards.

• Travel away from home for catastrophe assignments, typically lasting 2 to 3 days.

⛳️ Requirements

• High School diploma or equivalent is required.

• Exceptional customer service experience, preferably in a retail setting.

• Experience in construction or insurance is highly desirable and preferred.

• Strong oral and written communication skills.

• Proficient in computer applications: MS Word, Excel, and Outlook.

• Familiarity with smartphones and various applications.

• Willingness to learn about insurance policies and property damage.

• Valid driver's license is necessary.

• Must be bondable.

• Candidates must reside within the Green Bay / Appleton, Wisconsin hiring territory.

• Must be willing and able to climb ladders and work on rooftops multiple times a day.

• Must be comfortable working in small, confined spaces such as attics and crawlspaces.

• Must achieve a minimum passing score on all claims training examinations.

• Willingness to commit to 1–3 catastrophe deployments per year.

• Ability to lift up to 50 lbs.

• Proficient in English speaking, reading, writing, and key entering.

• Final candidates will be subject to a Motor Vehicle Record background check.

🏝️ Benefits

• Paid training through the University of Farmers.

• 401(k) plan.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Health Savings Accounts available.

• Flexible Spending Accounts offered.

• Life insurance included.

• Paid Time Off provided.

• Paid parental leave.

• Tuition assistance for continued education.

• Bonus opportunities based on company and individual performance.

• Company car provided.

• Laptop for work use.

• Opportunities for rapid growth and advancement into management positions.

• Access to education and mentorship programs.