Field Outreach Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct home visits for eligible patients to introduce them to the Monogram Health program.

• Establish trust through respectful, face-to-face interactions.

• Attend to patient needs and provide answers to their inquiries.

• Assist eligible patients in feeling at ease with the enrollment process.

• Aim to meet daily targets for patient visits, meaningful discussions, completed enrollments, and other performance objectives.

• Navigate efficiently across the assigned patient routes.

• Complete scheduled visits and ensure consistent follow-up.

• Contribute to patient engagement and enrollment objectives.

• Maintain accurate records in the CRM.

• Monitor follow-up activities closely.

• Hold accountability for achieving monthly individual performance targets.

⛳️ Requirements

• High school diploma or GED is required.

• Must possess a valid driver’s license.

• Reliable transportation is essential.

• Willingness to travel daily within the assigned territory.

• Comfort with high-volume, in-person, door-to-door outreach is necessary.

• Strong skills in communication, relationship-building, organization, and follow-up are important.

• Self-motivated, resilient, adaptable, and comfortable working independently towards measurable goals.

• A bachelor’s degree or experience in field outreach, community engagement, enrollment, business development, account management, customer service, or a similar goal-oriented role involving direct customer interaction is preferred.

• Familiarity with CRM tools for documenting interactions, organizing follow-up activities, and tracking progress is advantageous.

• Previous healthcare experience is not required.

🏝️ Benefits

• Competitive base salary with opportunities for performance-based bonuses.

• Coverage for medical, dental, and vision needs.

• Access to an employee assistance program.

• Employer-paid and optional life insurance options.

• Disability insurance coverage.

• Health and flexible spending accounts available.

• 401(k) plan with employer matching contributions.

• Resources for financial wellness.

• Reimbursement for mileage.

• Paid holidays provided.

• Flexible vacation time or Paid Sick and Safe Leave (PSSL).

• 20 days of Paid Time Off (PTO).

• 7 paid holidays plus 1 floating holiday.

• Paid parental leave available.

• Work-life balance assistance resources.

• Support and perks for physical wellness.

• Mental wellness support offered.

• Employee referral program in place.

• Discounts available through BenefitHub.

• Comprehensive paid training provided.

• Support during the onboarding process.

• Access to tools designed for your success.