Field Outreach Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct home visits for eligible patients to introduce them to the Monogram Health program.

• Establish trust through respectful and personal interactions.

• Attend to patient needs while addressing their inquiries.

• Assist eligible patients in feeling at ease during the enrollment process.

• Achieve daily targets for patient visits, meaningful dialogues, completed enrollments, and additional performance metrics.

• Navigate efficiently among assigned patients.

• Fulfill scheduled visits and ensure consistent follow-ups.

• Contribute to patient engagement and enrollment objectives.

• Maintain accurate records in the CRM system.

• Monitor follow-up activities diligently.

• Remain accountable for monthly individual performance targets.

⛳️ Requirements

• A high school diploma or GED is required.

• Must possess a valid driver’s license.

• Reliable transportation is necessary.

• Willingness to travel within the designated territory on a daily basis.

• Comfortable with high-volume, in-person, door-to-door outreach.

• Excellent communication, relationship-building, organizational, and follow-up skills.

• Self-motivated, resilient, adaptable, and able to work independently towards measurable objectives.

• A bachelor’s degree or relevant experience in field outreach, community engagement, enrollment, business development, account management, customer service, or any goal-oriented role involving direct customer interaction.

• Proficient in using CRM tools to document interactions, organize follow-up activities, and monitor progress.

• No previous healthcare experience is necessary.

🏝️ Benefits

• Competitive base salary with performance-related bonus opportunities.

• Coverage for medical, dental, and vision.

• Access to an employee assistance program.

• Employer-funded and optional life insurance.

• Disability coverage provided.

• Health and flexible spending accounts available.

• 401(k) plan with employer matching.

• Resources for financial wellness.

• Mileage reimbursement offered.

• Paid holidays included.

• Flexible vacation time or Paid Sick and Safe Leave (PSSL).

• 20 days of paid time off (PTO).

• 7 paid holidays plus 1 floating holiday.

• Paid parental leave provided.

• Work-life balance resources available.

• Support for physical and mental wellness.

• Employee referral program incentives.

• Employee discounts via BenefitHub.

• Paid training offered.

• Support during the onboarding process.

• Tools provided to ensure your success.