Field Auto Appraiser

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Develop or review detailed damage estimates for both first- and third-party material damage claims.

• Direct claims towards appropriate resolutions.

• Provide training, mentorship, quality control, and technical support on material damage claims.

• Manage auto claims both remotely and in-person across the Asheville, NC area, including Hendersonville, Waynesville, and nearby regions in western North Carolina.

• Assess vehicles and generate precise damage estimates utilizing CCC ONE.

• Collaborate with clients and repair shops to ensure prompt and efficient claim resolution.

• Create or review estimates for material damage losses of varying severities.

• Comprehend policy details across all types of insurance written by the company.

• Negotiate settlements, process payment disbursements, and document actions in complex files across various lines.

• Assess settlement options for regulatory compliance and equitable claims practices.

• Foster relationships with both internal and external clients across multiple lines.

• No supervisory responsibilities.

⛳️ Requirements

• Prior experience as an Auto Damage Appraiser, Field Appraiser, Auto Claims Adjuster, or in a body shop, collision repair, or automotive repair facility.

• Proficient in using CCC ONE estimating software.

• Experience performing in-person vehicle inspections and generating accurate repair estimates.

• Strong knowledge of auto repair procedures, vehicle construction, and damage assessment.

• Effective negotiation skills with repair facilities, vendors, and customers.

• Exceptional customer service and communication abilities.

• Capability to work autonomously and travel within the designated territory.

• Active insurance license holders must cancel all existing appointments before onboarding and must not maintain outside appointments during employment.

• Applicants holding a resident producer license seeking an adjuster position must relinquish that license when directed by the licensing team.

• Authorization to work in the United States; visa sponsorship is not available.

• A dedicated, distraction-free workspace when working remotely.

• Stable internet connection with a minimum of 50 MB download and 5 MB upload speeds.

🏝️ Benefits

• Comprehensive technology package that includes a laptop, monitors, headset, keyboard, and mouse.

• Monthly connectivity reimbursement for eligible employees working from home.

• Work-from-home flexibility.

• Commitment to equal opportunity employment.