Field Applications Scientist, Immunoassay Specialist

This is a fully remote position, open to applicants in Minnesota, +1 more state.

📋 Description

• Deliver pre- and post-sales assay development and technical assistance for Simple Plex Ella and Luminex platforms.

• Support customers in assay design, planning, platform correlation, bridging, and data interpretation.

• Conduct scientific seminars and assist with pre-sales opportunities by performing evaluations at prospective sites.

• Participate in, present at, and engage with customers during scientific meetings, conferences, and tradeshows.

• Provide feedback, updates, and field visit reports to the sales, marketing, product management, and other teams.

• Act as a subject matter expert in immunoassays and present relevant science and workflows internally.

• Collaborate with global Field Applications Scientist teams to train peers and develop shared resources.

• Educate and support scientists on the use of instruments, assay development, and data analysis for Luminex and Ella instruments and software.

• Foster and maintain relationships with customers and internal teams within the assigned territory.

• Assist sales efforts through technical presentations, product demonstrations, and vendor shows.

• Accompany Sales Representatives to customer laboratories as a technical and applications expert.

• Offer post-sales assay development and troubleshooting assistance in person, virtually, via phone, and through email.

• Travel to customer laboratories to provide support.

• Relay customer feedback to marketing, product development, and software teams.

• Aid in the creation and review of technical literature and training resources.

• Establish and maintain customer support information within Salesforce CRM.

⛳️ Requirements

• A minimum of a BS/BA degree in biochemistry, bioengineering, pharmaceutical sciences, biology, or a related life science field.

• At least 5 years of hands-on experience with immunoassays.

• Strong expertise in immunoassays and protein analysis.

• Comprehensive understanding of immunoassay principles and their applicability across different research domains.

• Capability to independently execute assay and reagent troubleshooting, optimization, and validation experiments.

• Exceptional oral and written communication skills, including proficiency in presentation and training methodologies.

• Extensive knowledge of current scientific literature and life science methods and applications.

• Demonstrated ability to work efficiently both in a team setting and independently.

• Proficiency in multitasking and prioritization.

• Strong time management and organizational capabilities.

• Experience in training and teaching others.

• Willingness to travel 50% of the time.

• Work authorization that does not currently or in the future require visa sponsorship in the United States.

• An MS/PhD and experience as a Field Applications Scientist is preferred.

• Previous experience in Field Applications/Technical support is an advantage.

🏝️ Benefits

• Comprehensive medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield insurance benefits starting from day one.

• 401k retirement plans.

• Employee stock purchase plan (ESPP).

• Health Savings Account (HSA).

• Flexible Spending Account (FSA).

• Dependent Care FSA.

• Mentorship, promotional opportunities, training, and development.

• Tuition reimbursement options.

• Internship programs.

• Employee resource groups.

• Volunteer paid time off.

• Various employee events.

• Charity drives.

• Paid holidays.

• Paid time off.

• Paid parental leave.