Field Application Engineer – Tissue & Towel

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Deliver customer-oriented technical services for Henkel’s Tissue & Towel division.

• Perform onsite visits to customers for technical assistance, product suggestions, demonstrations, troubleshooting, and process enhancement.

• Create and convey value propositions for Henkel's offerings.

• Assist key accounts and vital NAMX/global clients.

• Collaborate with the Application Center, Analytical Group, Product Development, and other internal departments.

• Work alongside Operations and Quality teams to improve processes and meet customer needs.

• Establish connections with equipment and substrate manufacturers (OEMs and OMMs).

• Develop and provide technical training for both customers and internal teams.

• Represent Henkel at various internal and external events.

• Propel innovation and ongoing improvement initiatives.

• Ensure adherence to Henkel and regulatory safety, legal, and environmental standards.

⛳️ Requirements

• Field Application Engineer with a customer-facing role supporting the Tissue & Towel division.

• Frequent travel is essential.

• Ability to engage with various customer tiers, from line operators to corporate technical and procurement teams.

• Capability to conduct onsite customer visits for technical assistance, product suggestions, demonstrations, troubleshooting, and process enhancement.

• Proficiency in developing and articulating value propositions for Henkel's solutions.

• Competence in providing high-level support for key accounts and vital NAMX/global clients.

• Capacity to collaborate with the Application Center, Analytical Group, Product Development, and other internal departments.

• Ability to interact with Operations and Quality teams to enhance processes and accommodate customer requirements.

• Skill in building relationships with key equipment and substrate manufacturers (OEMs and OMMs).

• Capability to develop and deliver technical training for customers and internal teams.

• Ability to represent Henkel at various internal and external events.

• Skill in driving innovation and continuous improvement initiatives.

• Ability to ensure compliance with Henkel and regulatory safety, legal, and environmental standards.

🏝️ Benefits

• A work environment focused on innovation, sustainability, and collaboration.

• Opportunities to explore new avenues and grow professionally.

• Possibilities to acquire new skills, advance your career, and make a meaningful impact.