FHA Claims Quality Control Analyst

This is a fully remote position, open to applicants in New York.

📋 Description

• Assess CWCOT claims for precision prior to submission to HUD

• Examine government claims and associated documents for adherence and thoroughness

• Submit claims in accordance with HUD and client protocols and procedures

• Detect losses and undertake research

• Collect information from pertinent sources

• Input and process data utilizing computer systems

• Preserve information in both written and electronic formats

• Execute administrative duties, which include file maintenance and paperwork processing

• Ascertain whether claims meet legal, regulatory, or standard requirements

• Adhere to federal, state, and company policies, procedures, and regulations

• Build and sustain collaborative relationships with clients and colleagues

• Process or conduct quality control assessments of supplemental claims

• Act as a point of contact for processors, addressing claims-related inquiries

• Oversee and evaluate quality control adjustments

• Serve as a liaison between processing and quality control

• Prepare for HUD audits

• Complete tasks assigned by management

• Provide information to supervisors, peers, and subordinates through telephone, written communication, and/or in-person interactions

⛳️ Requirements

• Experience or knowledge in FHA Default Claims Quality Control

• Understanding of CWCOT, Government Claims, quality assurance, and risk management

• Familiarity with MSP, Black Knight, and Loansphere

• Capacity to achieve specific objectives, prioritize tasks, organize, and execute work

• Openness to receiving criticism and feedback

• Competence in managing high-pressure situations effectively

• Flexibility to embrace change and a considerable range of tasks in the workplace

• Proficient in professional communication with other departments

• Ability to thrive in a diverse work environment

• Capability to excel in a team-oriented setting

• Proficient in handling high volumes of work while upholding quality standards

🏝️ Benefits

• Medical, dental & vision

• Critical Illness, Accident, and Hospital coverage

• 401(k) Retirement Plan with pre-tax and Roth post-tax contributions

• Life Insurance, including Voluntary Life & AD&D for the employee and dependents

• Short- and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)