Family Law Case Assistant

This is a fully remote position, open to applicants in Honduras, +6 more countries.

📋 Description

• Provide administrative assistance to members of the legal team.

• Ensure meticulous and organized management of records.

• Support intake operations during peak call periods.

• Assist with lead qualification processes as required.

• Conduct follow-ups with clients regarding discovery and case-related information.

• Aid in the electronic filing of legal documents.

• Serve as backup for answering incoming calls for the Intake Specialist.

• Engage in coaching, training, and development sessions.

• Execute data entry and document management responsibilities.

• Oversee and manage email communications.

• Maintain and update client records and case details.

• Communicate with clients post-onboarding and provide ongoing support.

• Collaborate closely with the intake team and assist attorneys and legal professionals.

⛳️ Requirements

• Minimum of 1 year of experience as a legal assistant.

• Experience in Family Law is highly preferred.

• Background in supporting legal operations and client communications is preferred.

• Experience in a fast-paced environment with multiple priorities.

• Strong skills in client service and relationship building.

• Excellent verbal and written communication skills in both English and Spanish.

• Ability to accurately follow instructions.

• Strong organizational and time management capabilities.

• Proven ability to manage confidential information.

• Keen attention to detail.

• Effective multitasking abilities.

• Professional and empathetic communication style.

• Open to feedback and committed to continuous improvement.

• Possess a problem-solving mindset.

• Ability to work independently as well as collaboratively.

• Strong skills in data entry and documentation.

• Remote availability aligned with Pacific Standard Time (PST).

• Availability from Monday to Friday.

• Familiarity with or ability to use Clio, DialPad, Slack, Google Drive, and Lex Receptionist.

🏝️ Benefits

• Remote job opportunity.

• Certification as a Great Place to Work workplace.