Externship Advocate

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist students throughout the externship placement and completion process once program prerequisites have been satisfied.

• Oversee and manage the externship CRM system.

• Develop, sustain, and grow a national network of externship sites and partners.

• Ensure the prompt placement of qualified students into appropriate externship sites.

• Handle communication with students and externship sites during the placement process.

• Provide guidance to students regarding externship policies, procedures, and expectations.

• Offer tailored professional support and act as the primary point of contact for any externship-related questions and issues.

• Address student inquiries and maintain communication until the completion of their externship.

• Gather, review, and document the necessary externship materials and performance evaluations.

• Monitor and assess feedback from students and partners, offering recommendations for improvement to leadership.

• Accurately record student data in the placement CRM and other relevant systems.

• Collaborate with academic departments, learner success teams, instructors, as well as product and technology teams.

• Achieve key performance indicators (KPIs) related to placement rates, communication metrics, and student satisfaction.

• Participate in team initiatives and contribute to broader organizational objectives.

• Assist with appointments and other academic responsibilities as necessary.

⛳️ Requirements

• Bachelor's Degree or equivalent professional experience is preferred.

• Experience in a healthcare education environment.

• Familiarity with supporting a Learning Management System (LMS).

• Background in Allied healthcare job and externship placement programs.

• Must live and work within the United States.

• Must be willing and able to travel as required.

• Must fulfill applicable pre-employment screening requirements.

• Must complete employment eligibility verification via Form I-9.

• Must be comfortable working in a remote, on-camera culture and be on camera during meetings unless there are extenuating circumstances.

🏝️ Benefits

• Medical, dental, and vision insurance coverage.

• Flexible spending accounts.

• Generous paid time off policy.

• Sponsored volunteer opportunities.

• A 401(k) plan with a company match.

• Complimentary access to all of our online programs.

• Occasional travel for team meetings, company events, conferences, summits, and similar activities.