Expert Witness Research Analyst – Part-Time

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Perform research on Testimonial History and Party History utilizing court records, legal research tools, as well as internal and external resources.

• Oversee the entire life cycle of requests for Expert Witness Searches.

• Ensure clear, concise, accurate, timely, and comprehensive communication with customers.

• Implement established standards in the order management process.

• Advocate for customer needs by providing feedback and facilitating issue resolution.

• Accurately fulfill Testimonial History and Party History search orders within designated turnaround times.

• Offer cross-training and support in various research queues as business needs evolve, including JV, ID’ing, ECR, and Request Entry.

• Leverage AI-enabled tools in legal research workflows to enhance efficiency and quality, applying professional judgment to verify results for accuracy, relevance, and completeness.

• Collaborate with team members to achieve quality standards and turnaround goals.

⛳️ Requirements

• Possess a JD, paralegal certification, or equivalent education or experience demonstrating substantial legal research capabilities.

• Have a working understanding of the US court system and legal terminology.

• Exhibit strong research, critical thinking, and written communication skills with the ability to produce precise and detailed work.

• Available to work 20 hours a week, Monday through Friday, during one of the designated work schedules.

• Capable of delivering high-quality customer service and striving to resolve customer issues during the initial interaction whenever feasible.

• Proficient in Windows, Microsoft Office, internet research, and basic PC troubleshooting.

• Skilled in using AI-enabled tools for legal research, including selecting suitable tools and critically assessing AI-generated results for accuracy, relevance, and completeness.

• Able to apply business judgment to comprehend how decisions may influence customer satisfaction, including Net Promoter Score (NPS).

• Experience with Lexis Advance, Lexis +, or similar legal research tools is beneficial, along with the ability and eagerness to learn new products, such as Party History Search.

• Part-time training is mandatory during the first three months.

• Candidates might be required to complete a research-based work sample as part of the recruitment process.

🏝️ Benefits

• This position does not qualify for benefits.