Experienced Global Study Manager – Clinical Research, Central Labs Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary contact for clients and serve as a liaison between clients, CROs, and Labcorp.

• Direct collaborations among Labcorp study team members to ensure effective study execution.

• Oversee project management for client deliverables, including budgets, risks, and milestones.

• Enhance communications between clients and the broader Labcorp study team, such as the Study Design Lead and Regional Study Coordinator.

• Assess statements of work (SOWs) to ensure quality implementation of client-specific needs.

• Manage a portfolio of complex, global studies.

• Represent clients within Labcorp Central Laboratory Services and across various Labcorp business units.

• Document and respond to customer expectations while adhering to regulatory standards.

• Navigate conflicting priorities and make challenging decisions within dynamic timelines.

• Implement, track, and report on performance metrics.

• Engage in ongoing process improvement, quality enhancement, and productivity initiatives.

• Collaborate with both internal and external stakeholders to grasp the culture and pipeline of assigned clients.

• Cultivate relationships internally and externally to ensure timely and budget-compliant deliverables.

• Attend functional meetings to provide input and maintain updated processes.

• Adhere to LCLS Global Project Management strategy.

• Execute other duties as assigned.

⛳️ Requirements

• High school diploma or equivalent required.

• Minimum of 5 years of experience in the pharmaceutical, biotechnology, or CRO industry.

• At least 5 years of experience in managing complex global clinical projects, including budget, risk, timeline, and stakeholder management.

• 5 or more years of experience in client-facing roles and stakeholder management.

• Proven capability to drive project execution and influence cross-functional teams to achieve results in a fast-paced environment.

• Ability to lead client communications with confidence, manage expectations, influence outcomes, and forge long-term trusted partnerships.

• Demonstrated leadership skills, including the ability to influence without direct authority, align cross-functional teams, and eliminate obstacles.

• Proven capacity to think beyond immediate project tasks and contribute to broader client, operational, and organizational goals.

• Customer-centric and solution-oriented approach, dedicated to delivering an outstanding client experience.

• Proven success in process improvement, change management, or operational excellence initiatives.

• Strong understanding of clinical trials, project management methodologies, and clinical development processes.

• Demonstrated ownership mindset with a history of accountability, independent decision-making, and successful execution of complex projects.

• Proven ability to think strategically, anticipate challenges, and develop proactive solutions that align with client and business objectives.

• Bachelor’s degree in life sciences is preferred.

• Project Management training or certification (PMP, Prince2) is preferred.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Life insurance

• Short-term disability (STD)

• Long-term disability (LTD)

• 401(k)

• Paid Time Off (PTO) or Flexible Time Off (FTO)

• Tuition Reimbursement

• Employee Stock Purchase Plan