Executive Director, Consumer Health Partnerships

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Identify and prioritize key partners within digital health, telehealth, and direct-to-consumer ecosystems.

• Source and evaluate opportunities based on their growth potential, brand strength, and strategic alignment.

• Manage the complete business development process from initial contact to closing the deal.

• Develop customized value propositions tailored to the specific use cases of partners.

• Facilitate executive discussions and handle complex negotiations.

• Design innovative commercial models, including pricing strategies, terms, and partnerships.

• Collaborate with clinical, legal, and compliance teams to execute deals effectively.

• Spearhead integration strategies in partnership with product and IT teams.

• Ensure smooth onboarding processes and readiness for go-to-market initiatives.

• Achieve successful launches with clear accountability for performance outcomes.

• Manage and expand relationships with executive-level partners.

• Propel growth, optimization, renewals, expansions, and long-term partnership strategies.

• Develop repeatable playbooks and scalable models for partnerships.

• Work collaboratively across divisions, national accounts, and IT within a matrixed environment.

• Define the future commercial strategy for consumer health.

• Meet sales and Consumer Health growth targets within assigned accounts or territories.

• Create presentations and lead meetings with clients.

• Serve as the point of contact for Consumer Health regarding API interfaces, pricing models, and strategic terms.

• Educate stakeholders on Labcorp’s consumer testing strategies, plans, initiatives, wins, and losses.

• Build strong account relationships while identifying services that enhance value, increase market share, and improve retention.

• Maintain an in-depth understanding of market dynamics, industry trends, competitive landscapes, and competitor activities.

• Oversee ongoing account management for assigned Consumer Health partners, focusing on volume, revenue commitments, retention, and growth.

• Lead regular partner business reviews and collaborative growth planning with partner executives.

• Assume account ownership from the Program Director, Consumer Health, post-customer onboarding, and coordinate service escalations.

• Foster partnerships and client relationships that promote direct-to-consumer diagnostic testing through digital health companies, telehealth platforms, health systems, and emerging consumer health entities.

⛳️ Requirements

• Bachelor’s degree.

• 7 years of Business Development experience in the healthcare, digital health, or diagnostics sectors, encompassing the entire business development cycle from prospecting and value proposition development to negotiation, commercial structuring, and closing.

• At least 1 year of experience with digital health companies, telehealth platforms, functional health groups, or consumer healthcare models.

• A minimum of 1 year of working knowledge of healthcare delivery models, including value-based care, managed care, and consumer engagement strategies.

• At least 1 year of experience with diagnostics, laboratory services, or healthcare data integration.

• Experience in designing and selling integrated programs that combine consumer solutions and services.

• Proven ability to engage and manage executive-level customer relationships across partner commercial and C-suite stakeholders.

• Comprehensive account management experience over the full lifecycle, including business reviews, performance management, renewals, and escalations.

• Capability to drive results within a matrixed organization.

• Proficiency in utilizing AI in daily tasks to enhance client research, value propositions, and customize partnership approaches.

🏝️ Benefits

• Annual bonus under the Labcorp Bonus Plan.

• Discretionary short- and long-term incentive packages.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(k).

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement.

• Employee Stock Purchase Plan.