Executive Assistant

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee the maintenance and updates of web pages and CRM pipelines within GoHighLevel (GHL).

• Develop images, video clips, and emails utilizing predefined design templates and standard operating procedures (SOPs).

• Implement email campaigns by crafting initial copy using established AI prompt templates and managing delivery timelines.

• Organize and schedule pre-approved content across the company's social media platforms.

• Monitor central email inboxes and the client helpdesk, directing queries and tickets to the appropriate specialists.

• Maintain communication workflows between leads/customers and internal team members.

• Collaborate with the external finance team for the monthly processing of payroll and commission distributions.

• Track sales commissions, generate reports, and keep an inventory log of company property held by employees.

• Monitor employee withholdings for leased equipment and company insurance policies.

• Manage DocuSign operations and prepare standard agreements or PDF contracts.

• Organize databases across Notion Teamspaces, project management tools, and cloud storage solutions.

• Coordinate equipment installation timelines and schedules between clients and field technicians.

• Provide support to Marketing and Sales teams under the direction of the CMO and Sales Manager.

⛳️ Requirements

• Minimum of 2 years of experience in marketing/sales administration, general coordination, or a multi-functional administrative position.

• Practical experience with GoHighLevel (GHL) or similar CRM platforms (e.g., HubSpot, Salesforce).

• Proficient with Notion, DocuSign, and standard cloud workspaces (such as Google Workspace).

• Familiarity with utilizing AI copywriting tools (e.g., ChatGPT, Claude) with established prompt templates.

• Excellent attention to detail and strong time-management skills.

• Capability to execute established SOPs consistently.

• Strong written and verbal communication skills for effective cross-departmental coordination and external vendor interaction.

• C1 English proficiency is required; the selected candidate will communicate exclusively in English throughout the work shift.

• Availability to work Monday to Friday, from 8:00 AM to 5:00 PM Central Time.

🏝️ Benefits

• Competitive salary and performance incentives.

• Opportunities for professional development and growth within the company.

• Flexible work environment and team-oriented culture.