Events Operations Lead – Mexico

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Take ownership of the annual event schedule consisting of around 55 events and make adjustments as priorities change each quarter.

• Oversee the complete execution and logistics of events, including booth construction, marketing materials, registration, exhibitor profiles, access passes, VAT management, procurement, shipping, and promotional items.

• Manage event agreements, contracts, invoicing, and reconcile out-of-pocket expenses using Ramp.

• Facilitate communication between sales and event teams through dedicated Slack channels and approval processes.

• Assemble and direct onsite event teams.

• Collaborate with data/operations on submitting pre-event lead lists and routing leads after events.

• Gather and monitor post-event feedback, survey results, sales input, and lead quality metrics.

• Provide briefings to creative/design leads regarding booth and print materials alongside the Content & Social Lead.

• Co-manage and continually enhance the event operations playbook/SOP.

• Act as the operational foundation for WeTravel's presence at field events.

⛳️ Requirements

• Practical B2B field-event experience, including managing booths, vendor relationships, and logistics under tight deadlines.

• Exceptional communication skills.

• Strong organizational and coordination capabilities.

• Experience in developing calendars and operational systems.

• Proficient in handling contracts, invoicing, and expense reconciliation.

• Ability to manage sales approval processes and coordinate onsite teams effectively.

• Skilled in creating repeatable systems and documenting procedures.

• Willingness to travel for work-related events once or twice a year.

• Full legal authorization to work in Mexico through citizenship or residency.

• No visa sponsorship or relocation assistance is provided.

• Bonus: experience in the travel industry, marketplace business, or community-driven growth.

• Bonus: familiarity with HubSpot and tracking event ROI.

• Bonus: experience in developing or scaling an event playbook/SOP.

• Bonus: fluency with AI tools for automating event workflows.

🏝️ Benefits

• Full-time, Fixed Term Contract (International Contractor).

• Generous "Time to Recharge" policy offering unlimited paid time off.

• Amsterdam Program: visit the Amsterdam headquarters for 2–4 weeks annually, with accommodation provided in WeTravel apartments.

• Option to work remotely for up to 4 weeks each calendar year from another approved location.

• Comprehensive paid family leave.

• Three paid volunteer days every year.

• Two-week cross-functional onboarding program.

• Access to cutting-edge equipment and tools.

• Coverage for specific work-from-home equipment.

• Join an international team that shares a passion for travel.

• Monthly payments in USD.