EPIC Professional Billing Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Contribute to OCHIN’s mission by designing application features and functionalities within the Epic software platform.

• Enhance standards and patterns, implement improvements and upgrades, and continuously elevate the quality and impact of the Epic platform.

• Collaborate with Install, Maintenance, Quality Assurance, and Release teams.

• Utilize revenue cycle knowledge across various facility types, including Acute, Critical Access, Long Term Care, Sole Community, Home Health, Skilled Nursing, Behavioral, and Physical Therapy.

• Elicit, analyze, specify, document, and validate both business needs and technical requirements.

• Identify opportunities for application improvement and integration, and formulate plans to adapt and enhance systems.

• Assess information from diverse sources, resolve conflicts, break down high-level information, and differentiate underlying needs from requests and solution proposals.

• Engage in product and project lifecycles, leading deliverables such as proposals, scoping, and design activities.

• Offer technical mentorship and support to members of the OCHIN workforce.

• Conduct complex builds, development, and testing of Epic features, functionalities, integrations, and reporting solutions.

• Develop reporting logic, custom data extracts, application extensions, web services, and third-party integrations.

• Facilitate working sessions with OCHIN workforce members to identify challenges and design effective solutions.

• Provide expert-level assistance for member issues and escalations.

• Support the strategic business plan of OCHIN, including risk identification and mitigation efforts.

• Adhere to Design Review and Change Control processes.

• Create and maintain comprehensive technical documentation.

• Participate in lessons learned and process improvement activities.

• Independently prioritize and manage assignments, meet deadlines, overcome challenges, and escalate risks and issues as necessary.

⛳️ Requirements

• Bachelor’s Degree or an equivalent relevant combination of education and experience is required.

• A minimum of 10 years of experience as an Application Analyst, demonstrating a progressive increase in responsibilities, is required.

• Extensive knowledge of Epic data structures and applications is mandatory.

• Current certification in the designated Epic application(s); Professional Billing Resolute certification is required.

• Experience with Epic Implementations and Community Connect is highly preferred.

• Exceptional written and verbal communication skills are essential.

• Strong time management and organizational abilities are required.

• A demonstrated commitment to providing outstanding customer service is necessary.

• Experience in healthcare management is preferred.

• Background in organizational management with the capability to collaborate across teams to develop and implement operational projects is preferred.

• Proven experience in effectively leading a direct service organization with a complex range of programs, leveraging strengths across program areas is preferred.

• Excellent project management skills are preferred.

• Ability to work independently and efficiently from a home office environment is essential.

• High-Speed Internet Service is required.

• Capacity to work in a distraction-free workplace is necessary.

• Proficiency in reading, speaking, writing, and understanding English is required.

• Willingness and ability to travel nationally for Go-Live support or training, up to 20% based on business needs.

• Current immunizations are strongly encouraged, including COVID-19 and influenza vaccinations.

🏝️ Benefits

• Competitive compensation package.

• Healthy work-life balance.

• Opportunities for professional growth and advancement.

• A comprehensive range of benefits.

• Option for remote work from home.

• Nationwide travel expenses and support as needed.

• Support and encouragement for immunizations, including COVID-19 and influenza vaccinations.