Epic Medical Device Integration Application Analyst II

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Deliver advanced support, administration, and optimization for Philips Fetal Monitoring, Philips IntelleBridge Enterprise (IBE), and Philips iECG applications.

• Establish, maintain, and assist new users within Philips iECG, which includes physician onboarding, profile setup, provider mappings, reading groups, and access security.

• Configure and sustain physician ECG interpretation workflows, reading assignments, and provider access within both Philips iECG and ECG systems.

• Provide ISP support, encompassing new user setup, account provisioning, role assignment, access management, and ongoing user maintenance.

• Aid in Alaris Pump integrations, ensuring connectivity, optimizing workflows, and troubleshooting issues.

• Coordinate the swapping, replacing, upgrading, deploying, and validating connectivity of Philips monitoring solutions and related clinical devices.

• Collaborate with Biomedical Engineering on the lifecycle management of medical devices, project implementations, hardware replacement activities, and problem-solving.

• Oversee and maintain interoperability among clinical devices, middleware platforms, interfaces, and the electronic health record system.

• Conduct testing, validation, implementation, and support for software upgrades, hardware deployments, interfaces, and device integration initiatives.

• Act as a subject matter expert for the systems supported.

• Enhance operational efficiency through technological optimization.

• Assist in training and providing support to end users and fellow analysts.

• Execute additional responsibilities as assigned.

⛳️ Requirements

• Associate's Degree in Information Technology, Business Administration, or a related area, or 3 years of relevant experience as a licensed clinical or certified IT professional — Required.

• 3 years of experience in IT or clinical business workflow — Required.

• Experience in supporting clinical, ancillary, or business environments — Required.

• Proficiency with online devices.

• Strong skills in face-to-face, audio, and written communication.

• Capability to prepare for and lead meetings.

• Knowledge of Epic FDI Records, Device Build and maintenance, Workstation (LWS) records, and integration building.

• Ability to address problems using logical reasoning.

• Capacity to make independent decisions based on evolving data and conditions.

• Skill in managing multiple concurrent tasks and projects.

• Ability to retain knowledge of software and hardware products.

• Proficient in developing and organizing both short- and long-term goals.

• Capability to operate independently and accept substantial responsibility.

• Travel may be necessary for project launches and support.

• Experience in application system building — Preferred.

🏝️ Benefits

• Concierge services.

• Employee lounge.

• Wellness programs.

• Free covered parking.

• Complimentary on-site and virtual health clinics.

• Compensation and recognition programs.