EPIC Application Analyst III – Hospital Billing

This is a fully remote position, open to applicants in Alabama, +10 more locations.

📋 Description

• Perform intermediate to advanced analysis of Epic application architecture and system workflows.

• Take ownership of assigned projects and tasks, ensuring they are completed on schedule.

• Facilitate requirements gathering and design sessions with stakeholders.

• Evaluate and convert business requirements into system solutions with minimal oversight.

• Create and sustain documentation and knowledge resources for Epic and integrated third-party applications.

• Acquire a working knowledge of assigned Epic modules and utilize in-depth expertise in specific areas.

• Understand the integration of assigned Epic modules with other Epic systems throughout the organization.

• Support the implementation of new Epic modules and system enhancements.

• Provide application and system support for Epic, offering guidance to team members.

• Mentor analysts and contribute to the sharing of team knowledge.

• Act as a liaison among Epic modules, teams, clients, and vendors.

• Maintain professional interactions with both internal and external customers and stakeholders.

• Exercise independent judgment and escalate issues as necessary.

• Recognize system enhancements and support optimization initiatives.

• Follow application change management procedures, including communication, documentation, and post-change support.

• Monitor work effort and relay project and task status updates.

• Participate in an on-call rotation, which may include evenings, weekends, and holidays.

⛳️ Requirements

• Associate's degree in computer science, information systems, healthcare, business, or equivalent experience of 2 years may be accepted in place of a degree.

• At least 4 years of relevant experience.

• Must obtain and maintain a minimum of 3 vendor and/or industry certifications as determined by management through a primary Epic support application proficiency path.

• Certification/proficiency in applicable Epic module(s) is required.

• A self-motivated team player capable of working with minimal supervision.

• Excellent organizational, problem-solving, and analytical abilities.

• Capability to work both independently and collaboratively in a team environment.

• Ability to manage multiple tasks and meet deadlines with flexibility.

• Strong oral, written, and presentation communication skills.

• Capacity to work in a matrixed environment and comprehend bimodal work principles.

• Willingness to work beyond standard hours, including participation in after-hours on-call rotation and occasional travel.

🏝️ Benefits

• Comprehensive Medical, Dental, & Vision Benefits.

• Employer Funded Pension Plan, vested after five years (Voluntary 403B).

• Paid Time Off (accrued from day one).

• Onsite fitness studios and discounts at Carilion Wellness centers.

• Access to our health and wellness app, Personify Health.

• Discounts on childcare services.

• Opportunities for continued education and training.