Clinical Document Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, maintain, and enhance Epic Clinical Documentation tools across 13 state-operated healthcare facilities

• Provide application support and build for Epic ClinDoc workflows

• Work closely with clinical end users to gather requirements, document workflows, and implement modifications

• Conduct system testing and validation during Epic builds, upgrades, and go-lives

• Offer end-user support throughout Epic builds, upgrades, and go-live phases

• Assist in the creation of Epic training programs for clinical documentation users

• Address issues reported via ServiceNow, resolving them promptly or escalating as necessary

• Uphold documentation standards mandated by CMS, Joint Commission, and State policies

• Collaborate with Epic module teams such as Orders, HIM, and Identity to ensure seamless workflow integration

• Participate in an on-call rotation and provide urgent after-hours support for critical issues

⛳️ Requirements

• Proven experience in providing application support and build for Epic Clinical Documentation (ClinDoc)

• Familiarity with nursing, therapies (PT/OT/SLP/Rehab), behavioral health, and long-term care workflows

• Strong ability to collaborate with clinical end users to gather requirements and document workflows

• Competence in performing system testing and validation

• Capability to provide end-user support during Epic builds, upgrades, and go-live

• Proficiency in creating Epic training materials for clinical documentation users

• Experience in troubleshooting issues reported through ServiceNow

• Understanding of CMS, Joint Commission, and State documentation policies and compliance requirements

• Ability to integrate workflows with other Epic module teams, including Orders, HIM, and Identity

🏝️ Benefits

• On-call rotation with urgent after-hours support responsibilities