Enterprise Systems Administrator

This is a fully remote position, open to applicants in United Kingdom, +5 more countries.

📋 Description

• Take ownership of the GTM systems as an integrated entity, encompassing CRM, CPQ, marketing automation, and sales engagement tools.

• Convert business requests into fundamental issues, suggest solutions, clarify trade-offs, and reject inappropriate methods when necessary.

• Eliminate repetitive manual tasks through automation or self-service tools.

• Develop automations, small applications, and integrations utilizing robust and straightforward strategies.

• Uphold a streamlined, reliable data model by eliminating unused fields and outdated workarounds while ensuring data quality upon entry.

• Maintain dependable integrations using native connectors or custom integrations with API limits, error management, and monitoring.

• Ensure consistency between sandbox and production environments.

• Collaborate with the internal engineering team as required.

• Employ AI tools to construct, troubleshoot issues, and expedite routine tasks.

• Provide support during EMEA hours for the GTM stack and identify opportunities for further enhancements.

• Document modifications and adhere to change management protocols from sandbox to production.

• Engage with the existing stack, which includes Salesforce, Dealhub CPQ, HubSpot, ZoomInfo, Gong Professional, Gong Engage, Gong Forecasting, Lusha, LinkedIn Sales Navigator, Dripify, and Ringlead.

⛳️ Requirements

• Over 3 years of hands-on experience with Salesforce Sales Cloud, including advanced Flow, data, and security models.

• Familiarity with HubSpot and/or DealHub CPQ.

• Proficient understanding of Apex, SOQL, and REST APIs.

• Capability to write scripts in Python or JavaScript.

• Proven experience in substituting manual processes with automation or self-service, including before-and-after case studies.

• Systems thinking and sound judgment regarding the placement of logic and data across interconnected systems.

• Comprehension of the lead-to-quote-to-close process and the marketing funnel, including lead lifecycle and attribution.

• Comfortable utilizing AI coding and automation tools on a daily basis.

• Strong communication skills and the ability to push back on requests with valid reasoning.

• Ability to collaborate effectively with both business users and engineers.

• Fluency in English; additional languages are advantageous.

• Eligibility to work in your country of residence.

• Visa sponsorship is not offered.

🏝️ Benefits

• Unlimited Vacation

• Flexible Working Options

• Health Insurance

• Parental Leave

• Employee Stock Option Plan

• Home Office Allowance

• Professional Development Stipend

• Peer Recognition Program

• Remote work flexibility

• Flexible schedule to balance work and personal life

• Support for professional and personal skills development