Enterprise Solutions Specialist

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Assist Strategic Account Executives in promoting the adoption of Abbott Diabetes Care products, such as continuous glucose monitoring, within health systems.

• Collaborate with clinical and administrative stakeholders to create, implement, and promote health system solutions.

• Work together with Strategic Account Executives on account strategies and execution plans.

• Establish and sustain relationships with customer stakeholders throughout the phases of workflow advisory, implementation, and adoption.

• Perform workflow analyses and provide consultation on necessary workflow modifications for new functionalities and solutions.

• Aid in the implementation of solutions across customer facilities alongside internal technical experts.

• Facilitate change management, solution testing, and thorough customer training initiatives.

• Offer staff support and training related to patient onboarding workflows.

• Identify and document desired outcomes and key performance indicators (KPIs) based on customer requirements.

• Engage in professional IT/EMR implementation organizations to share expertise and lessons learned.

⛳️ Requirements

• Bachelor’s degree.

• Over 5 years of experience in clinical consulting, field sales, product marketing, systems analysis, agency roles, or medical/clinical roles within the medical device, pharmaceutical, and/or biotech sectors.

• Strong problem-solving, relationship-building, cross-functional collaboration, and project management abilities.

• A solution-oriented mindset.

• Skills in process management, including end-to-end mapping and systems analysis.

• Professional demeanor when engaging with customers.

• Capability to prepare and deliver effective oral and written communications.

• Proficient in developing and executing change management actions and communications.

• Demonstrated ability to manage projects and time effectively.

• Previous clinical training and experience in adult education delivery.

• Willingness and capacity to travel, including overnight travel of 50%–75%.

• Preferred: Registered Dietitian (RD/RDN) or Certified Diabetes Care and Education Specialist (CDCES) with experience in hospital and/or outpatient settings.

• Preferred: Experience in developing or consulting on clinical protocols and/or workflows.

• Preferred: Knowledge of diabetes disease areas and experience with related products such as glucose monitors and pumps.

🏝️ Benefits

• Opportunities for career development with a global organization.

• Complimentary medical coverage under the Health Investment Plan (HIP) PPO medical plan (eligibility in the next calendar year).

• Retirement savings plan featuring a significant employer contribution.

• Tuition reimbursement options.

• Freedom 2 Save program for student debt relief.

• FreeU education benefit towards obtaining a bachelor’s degree.

• Comprehensive health and wellness benefits.

• An Equal Opportunity Employer dedicated to fostering employee diversity.