Enterprise Sales Director – Retail

This is a fully remote position, open to applicants in United States, +2 more countries.

📋 Description

• Directly report to the SVP & Managing Director of Retailers & Distributors.

• Implement strategic Account-Based Selling strategies for Tier 1 accounts.

• Coordinate multi-threaded interactions with CIOs, Category Management, Merchandising, Replenishment, and Retail Media stakeholders.

• Oversee a designated account territory and manage the complete sales cycle from outbound lead sourcing to negotiation and contracting.

• Meet and exceed new business sales objectives.

• Lead discovery sessions and solution capability presentations for CPG and retail organizations.

• Tailor Crisp’s solutions to the unique needs of individual stakeholders.

• Utilize subject matter experts for comprehensive demonstrations and technical discussions.

• Maintain in-depth knowledge of Crisp’s use cases, value propositions, features, benefits, and applications.

• Grasp the competitive landscape and position Crisp’s offerings to fulfill customer requirements.

• Manage multiple enterprise sales cycles involving over five cross-functional stakeholders.

• Drive outbound lead generation in a new market territory.

• Operate independently and collaboratively in a dynamic remote setting.

• Provide written and verbal communication throughout the sales process.

• Share market insights with product and marketing teams to influence the roadmap and positioning.

• Travel as necessary to support sales efforts and team success.

⛳️ Requirements

• A minimum of 7 years of quota-carrying Enterprise SaaS sales experience, primarily in the Retail and Distribution sectors.

• Proven ability to manage and close intricate sales cycles involving multiple business and technical stakeholders.

• Strong grasp of retail data sources, such as retail portal data, POS inventory, supply chain/EDI, and shopper insights.

• Ability to assist prospects in selecting data suited for specific business outcomes.

• Familiarity with CPG functions like supply chain, category management, sales, revenue growth management, or insights is preferred.

• Knowledge of agentic AI, data science, analytics, BI, integration, or big data markets is highly valued.

• Experience in selling to IT departments is greatly valued.

• Capability to align solution features and advantages with customer needs.

• Competence in identifying, managing, and closing strategic opportunities in a competitive sales landscape.

• Experience collaborating with customers and legal teams throughout the contract lifecycle, including Master Service Agreements (MSAs).

• Familiarity with Salesforce, LinkedIn, Outreach, and Slack is required.

• BA/BS degree or its equivalent is necessary.

• Must possess authorization to work for any employer in the United States, Canada, or the United Kingdom.

• Must not require employment visa sponsorship.

🏝️ Benefits

• Opportunities for growth and career progression.

• Flexible remote work environment.

• Commitment to transparency, diversity, and meritocracy.

• Empowerment to make a significant impact and pursue personal growth.

• Background verification, including identity and education verification.