Enterprise Partner Growth Manager

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Act as the General Manager overseeing a selection of 5–10 key partners.

• Establish and uphold consistent communication routines with partners.

• Deliver proactive internal updates regarding partner status.

• Foster trustworthy relationships and comprehend partner business objectives across various stakeholders.

• Advise on partners’ payroll operations by identifying obstacles, suggesting strategies, and crafting strategic execution plans.

• Serve as a reliable advisor to help partners maximize the benefits of Check.

• Manage all stages of the post-sales partner lifecycle, from launch to milestone establishment and renewal discussions.

• Define shared success metrics and KPIs that align with both partner and Check's revenue and growth objectives.

• Communicate partner requirements and challenges to cross-functional teams.

• Develop communication strategies for releases, roadmap updates, compliance notifications, and incident management.

• Introduce and execute new products and features, assess their success, and coordinate feedback with partners and Product teams.

• Collaborate with Sales, R&D, Marketing, Enablement, Product, and other internal and external groups.

⛳️ Requirements

• Bachelor’s degree or its equivalent in a relevant field.

• Over 5 years of pertinent work experience.

• Experience in the SaaS industry; familiarity with fintech or payroll is advantageous.

• Background in strategic growth or consulting.

• Experience in post-sales partner/account management or enhancing existing accounts.

• Proven track record in managing a portfolio of customer or partner relationships with intricate technical and product needs.

• Awareness of AI tools and a desire to improve partner workflows.

• Capability to navigate enterprise partner organizations and cultivate significant relationships.

• Outstanding written and verbal communication skills, including the ability to convey complex concepts succinctly during partner calls, escalation discussions, and executive meetings.

• Adaptability and quick learning ability while managing multiple priorities and projects.

• Proficiency or familiarity with Zendesk, Google Workspace, Notion, and similar software tools.

• Strong documentation abilities and experience in maintaining organized CRM notes.

• Willingness to travel for team on-site meetings 1–2 times a year and occasional partner visits, averaging once per quarter as required.

• Authorization to work in the U.S.; Check is an E-Verify participant.

🏝️ Benefits

• Flexible PTO and sick leave.

• Generous paid parental leave for all new parents.

• Flexible return-to-work options.

• 401k retirement plan.

• Monthly stipend of $100 for home internet and mobile phone expenses.

• Medical, dental, vision, short-term/long-term disability, and basic life insurance coverage starting on the first day of employment.

• Team offsites, events, and hackathons.

• Annual 3-day company retreat.

• Complimentary meals on Tuesdays and Thursdays for in-office and hybrid employees.

• Regular happy hours, game nights, and other in-person social events for in-office and hybrid employees.