Enterprise Data Analytics Program Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Balance the needs of customers, the business team, stakeholders, and technical resources throughout the development process.

• Operate effectively in uncertain and ambiguous situations, providing sound recommendations.

• Facilitate discussions to define business requirements and create user stories.

• Collaborate with technical teams and refine the backlog to ensure alignment with product and business objectives.

• Address roadblocks and manage escalations efficiently.

• Oversee Confluence documentation and track issues, bugs, and enhancements using Jira and ServiceNow.

• Develop and manage training materials and support content via SharePoint and other platforms.

• Promote products, showcase tool value, support the user community, and identify advocates.

• Become a subject matter expert on upstream data sources and data flows.

• Participate in planning for system upgrades and migrations that impact data sources and platforms.

• Assist in troubleshooting and mitigating system failures and service interruptions, while providing user updates.

• Build and maintain relationships with business stakeholders, MVP stakeholders, and ITS teams.

• Influence stakeholders and secure approval from senior management.

• Manage data acquisition processes with RCM Data Acquisition, external RCM groups, EMR vendors, and hospital partners.

• Identify opportunities to utilize data sources and systems for reports, dashboards, or other tools.

• Utilize Tableau and other platforms to create prototypes, gather feedback, evaluate value, and document production development.

• Research industry best practices in analytics and business intelligence.

• Provide or facilitate ad hoc analysis and reporting for complex business inquiries.

• Complete training on current technologies and Data/IT methodologies.

• Participate in quarterly skip meetings and monthly mentoring sessions.

⛳️ Requirements

• A Bachelor’s degree from an accredited institution is required.

• 3-5 years of experience in Product Management or a related field is required.

• Proven experience in using or implementing data analytic tools or dashboards is required.

• Background in Hospital, Medical, or Pharmaceuticals is preferred.

• Familiarity with Cloud Technologies is preferred.

• Basic knowledge of SQL or a programming language is preferred.

• Proficient in Microsoft Office software applications is required.

• Working knowledge of Agile Software Development Methodology is preferred.

• Project Management or Program Management Professional (PMP or PgMP) certification is preferred.

🏝️ Benefits

• Monthly wellness events and programs such as yoga, HIIT classes, and more.

• Training opportunities to support and advance your professional development.

• Team-building activities including virtual scavenger hunts and holiday celebrations.

• Flexible work hours to accommodate work-life balance.

• Opportunities to participate in Vituity community events, including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.

• Comprehensive health plan options.

• Coverage options for Dental, Vision, HSA/FSA, Life, and AD&D, among others.

• Top-tier 401(k) retirement savings plans that offer a $1.20 match for every dollar up to 6%, along with discretionary profit-sharing contributions (eligible January following 18 months of service).

• Generous paid time off starting at 3-4 weeks annually.

• Discounts on Student Loan Refinancing.

• Professional and Career Development Program.

• Employee Assistance Program and travel assistance included.

• Wellness program designed to promote health and well-being.

• Annual corporate Success Sharing bonus program based on the company’s yearly performance.

• Remote work opportunities available.

• Quarterly skip meetings with your manager's manager.

• Monthly mentoring meetings.