Enrollment Specialist

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Accurately and efficiently process insurance applications.

• Review applications for completeness, identifying and requesting any missing information.

• Verify customer data utilizing internal systems and/or direct communication with customers.

• Evaluate applications against fundamental underwriting criteria.

• Ensure the accuracy of data files and address inconsistencies in the submitted information.

• Prepare and dispatch correspondence related to member insurance notifications and policy inquiries.

• Issue insurance coverage materials following the successful processing of applications.

• Accurately input key application data into multiple systems.

• Collaborate with internal teams to ensure adherence to enrollment policies and procedures.

⛳️ Requirements

• Strong expertise in Microsoft Office, particularly Excel.

• Experience with CRM systems and database management is preferred.

• Excellent attention to detail, with a strong emphasis on accuracy and timeliness.

• Outstanding interpersonal and customer service abilities.

• Capability to thrive in a fast-paced and dynamic environment.

• Strong written and verbal communication skills.

• Effective time management and organizational skills.

🏝️ Benefits

• Medical/Rx

• Dental

• Vision

• Life Insurance

• Disability Insurance

• ESPP

• 401k

• Student Loan Assistance

• Tuition Reimbursement

• Free Mental Health & Enhanced Advocacy Services

• Paid Time Off

• Holidays

• Preferred Partner Discounts