Engineering Manager, Payment Services

This is a fully remote position, open to applicants in India.

📋 Description

• Lead the Accounts team encompassing backend, Flutter mobile, and Angular web development.

• Establish technical direction and be accountable for delivery and reliability.

• Define and manage the interface with the core ledger, which includes guarantees, data ownership, and schemas.

• Oversee account opening, account management, and account switching (CASS).

• Ensure compliance with regulations for account-related services.

• Manage the member-facing transaction experience, covering timelines, transaction details, counterparty information, history, statements, and exports.

• Set the technical direction for performance, pagination, large-scale search, ledger consistency, and long-term architecture.

• Own service level objectives (SLOs), observability practices, on-call duties, system stability, and operational reliability.

• Collaborate with product, design, compliance, and operations teams across all markets.

• Mentor and develop engineers across backend, mobile, and web disciplines.

• Partner with teams working on investment and savings accounts within the Accounts platform.

• Coordinate with Banking engineering managers regarding shared platform and infrastructure decisions.

⛳️ Requirements

• Significant engineering management experience leading teams through actual delivery processes.

• Experience guiding product-focused teams with accountability for customer outcomes.

• Strong backend engineering foundation prior to transitioning into management roles.

• Proven experience managing distributed, remote-first teams across various time zones.

• Demonstrated ability to align with senior leadership and manage interdependencies with adjacent teams.

• Solid understanding of distributed systems, data consistency, reliability patterns, SLOs, SLAs, and observability tools.

• Technical fluency to read code, understand architecture, and engage with design decisions and production issues.

• Backend engineering experience in a strongly-typed programming language; knowledge of Java is not mandatory.

• Experience with microservices in a cloud-native environment.

• Expertise in designing and operating APIs and data services for mobile and web clients.

• Proficiency with latency, pagination, caching, and maintaining backward compatibility.

• Experience in relational database engineering, data modeling, and optimizing query performance for extensive read-heavy transaction histories.

• Familiarity with event-driven and asynchronous systems.

• Knowledge of mobile and web delivery technologies, particularly Flutter and Angular.

• Exposure to agentic or AI-integrated systems and engineering practices.

• Ability to communicate effectively with non-technical stakeholders.

• Capacity to nurture and develop engineers at all levels.

🏝️ Benefits

• Competitive salary and equity options.

• Generous annual leave in addition to bank holidays.

• Paid maternity, paternity, and adoption leave.

• Options for extended unpaid and paid sabbatical leave after reaching milestone years.

• Private family health insurance with added OPD coverage and top-up options.

• Comprehensive accidental and life insurance coverage.

• Access to therapy sessions, educational courses, meditations, and workshops.

• Paid annual volunteering or personal development days.

• Annual budget for books, courses, coaching, and more.

• Opportunity to work from abroad for up to 90 days each year.

• Contribution towards home office setup expenses.

• Ability to retain old laptops and receive a new one when replacements are necessary.

• Office snacks, coffee, tea, and lunch (location-dependent).

• Flexible working hours.

• Remote-first working model.

• Office space available for collaboration and social interaction.