Manager, Software Engineering – AI Platform

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Oversee and direct a software engineering team focused on developing application-platform features and integrating third-party solutions.

• Collaborate with product and business stakeholders to formulate feature strategies and align team objectives with broader goals.

• Work alongside cross-functional technical leaders to transition projects from the discovery phase to production.

• Recognize and articulate business value through iterative deliveries aligned with business objectives and product vision.

• Partner with stakeholders and technical teams to articulate capability visions and strategic approaches.

• Synthesize technical and business priorities into actionable plans, manage dependencies, and communicate progress effectively.

• Appropriately staff initiatives and secure necessary resources across various teams.

• Adhere to enterprise objectives for critical and major outages.

• Ensure proper setup of monitoring and alert auditing processes.

• Utilize AppDynamics monitoring dashboards for performance oversight.

• Implement and enforce code review protocols.

• Respond swiftly to production issues and manage escalated incidents effectively.

• Guarantee that quarterly commitments are fulfilled and bugs are addressed within the designated levels of service.

• Define, document, communicate, and drive software development processes and best practices.

• Maintain progress metrics through presentations and scorecards.

• Organize the team, define accountabilities, KPIs, goals, SLAs, timelines, and focus on cycle times.

• Hold team members accountable for meeting project deadlines and maintaining urgency.

• Evaluate performance, provide coaching to team members, and manage performance improvement initiatives.

• Assess talent needs, cultivate internal capabilities, recruit, and onboard new employees.

• Lead one-on-one meetings and team gatherings while ensuring appropriate communication cadence.

• Translate enterprise objectives into team goals and direct report targets.

• Encourage career growth and employee engagement.

• Allocate rewards and recognition based on performance and commitment levels.

• Manage annual merit programs effectively.

• Support budgeting within capability areas while balancing delivery with cost efficiency.

• Promote a culture of continuous learning, accountability, innovation, and engineering excellence.

⛳️ Requirements

• Bachelor’s degree or a minimum of 4 years of relevant work experience along with a high school diploma/GED.

• At least 5 years of experience in a technology-related role such as software engineer, business analyst, quality assurance analyst, product manager, or technology project manager.

• Minimum of 2 years of experience in a leadership role.

• Proven experience in delivering business-critical software functionalities.

• Experience in delivering software within an agile framework.

• This role is only open to candidates based in MN, IL, or Kansas City.

🏝️ Benefits

• Three medical plan options.

• Coverage for prescription drugs.

• Enhanced fertility benefits.

• Flexible spending accounts.

• Health savings account with employer contribution.

• Dental and vision coverage.

• Basic and supplemental life insurance.

• Short-term and long-term disability coverage.

• Paid observed holidays.

• Two paid floating holidays for U.S. hourly employees.

• Flexible Time Off (FTO) available for U.S. salaried employees, with no accruals or caps.

• Paid Time Off (PTO) provided to all other employees in the U.S. and Canada.

• Paid parental leave.

• Paid time off for community volunteer work.

• Charitable giving match program.

• 401(k) plan with 6% company matching.

• Employee stock purchase plan.

• Opportunities for career development, networking, and team-building.