Engineering Manager, Payment Services

This is a fully remote position, open to applicants in India.

📋 Description

• Lead the Accounts team specializing in backend, Flutter mobile, and Angular web technologies.

• Establish and enforce the technical direction while ensuring the team's accountability for project delivery.

• Define and uphold the integration with the core ledger, which includes aspects such as guarantees, service consumption, data ownership, and schemas.

• Take ownership of account opening, management, and switching (CASS), ensuring compliance with regulatory standards.

• Manage the member-facing transaction experience, encompassing timelines, transaction details, counterparty information, transaction history, statements, and exports.

• Set the technical vision for read-heavy, data-rich services, addressing performance, pagination, large-scale search, data consistency, and long-term architecture.

• Ensure system stability and operational reliability, focusing on service level objectives (SLOs), observability, and on-call practices.

• Collaborate with product, design, compliance, and operations teams to deliver accurate, supportable, and compliant products across various markets.

• Foster the growth of engineers specializing in backend, mobile, and web development.

• Partner with teams leveraging the Accounts platform, including those in investment and savings accounts.

• Coordinate with Engineering Managers across Banking to make collective decisions regarding platform and infrastructure.

⛳️ Requirements

• Significant experience in engineering management, successfully leading teams through tangible deliveries.

• Proven track record of leading product-focused teams with accountability for achieving customer outcomes.

• Strong backend engineering background prior to transitioning into management roles.

• Experience managing distributed, remote-first teams operating across multiple time zones.

• Demonstrated ability to align with senior leadership on project deliveries and manage dependencies with adjacent teams.

• In-depth understanding of distributed systems, data consistency, reliability patterns, service level objectives (SLOs), service level agreements (SLAs), and observability tools.

• Technical proficiency in reading code, understanding architecture, and engaging in design decisions and production issues.

• Backend engineering experience in a strongly typed programming language; Java experience is not mandatory.

• Familiarity with microservices in a cloud-native environment.

• Experience in designing and operating APIs and data services tailored for mobile and web clients.

• Knowledge of latency, pagination, caching, and maintaining backwards compatibility.

• Expertise in relational database engineering, including data modeling and optimizing query performance for extensive, read-heavy transaction histories.

• Experience working with event-driven and asynchronous systems.

• Acquainted with mobile and web delivery frameworks, such as Flutter and Angular or similar technologies.

• Exposure to agentic or AI-integrated systems along with associated engineering practices.

• Strong communication skills to effectively convey technical concepts to non-technical stakeholders.

• Ability to mentor and develop engineers at all experience levels.

🏝️ Benefits

• Competitive salary along with share options.

• Generous annual leave in addition to bank holidays.

• Paid maternity, paternity, and adoption leave.

• Options for extended unpaid and paid sabbatical leave following milestone years.

• Private family health insurance that includes additional outpatient coverage and top-up options.

• Comprehensive accidental and life insurance coverage.

• Access to therapy sessions, courses, meditations, and workshops.

• Paid volunteering or personal growth days each year.

• Annual budget for learning and development, including books, courses, coaching, and more.

• Opportunity to work abroad for up to 90 days per year.

• Support for home office setup expenses.

• Retain your old laptop and receive a new one when it’s time for a replacement.

• Office snacks, coffee, tea, and lunch available (location dependent).

• Flexible working hours.

• Remote-first working model.

• Collaborative and socializing offices available.