Engineering Manager – Customer Trust

atVantaRemoteUS flagUnited StatesFull-timeTechnical Customer Success ManagerJuniorMid-level$224k – $263k/year

Posted 1 day ago

This is a fully remote position, open to applicants in United States.

πŸ“‹ Description

β€’ Guide two squads to consistently and sustainably achieve a well-defined product roadmap.

β€’ Establish a culture of high accountability and ownership in delivery through weekly goal tracking, technical specification reviews, and proactive project visibility.

β€’ Collaborate with product and design teams to define roadmap priorities, make trade-off decisions, and ensure engineering input shapes what is developed and why.

β€’ Participate in technical decision-making, review specifications, engage in architectural discussions, and steer sound engineering practices.

β€’ Attract, develop, and retain top engineering talent while managing and enhancing the skills of senior individual contributors.

β€’ Create an environment where the team can perform at its highest potential.

β€’ Work collaboratively across functions with GTM, the AI Platform team, and other stakeholders to uncover opportunities, remove obstacles, and deliver results for the business.

β€’ Contribute to Vanta’s engineering culture by establishing scalable processes, norms, and best practices.

β€’ Lead the squad focused on developing Customer Trust products, such as Trust Center and Questionnaire products, with a team of 11 engineers.

β€’ Drive roadmaps aimed at automating inbound customer assessments and empowering customers to transparently project trust.


⛳️ Requirements

β€’ Over 2 years of full-time engineering management experience leading teams of 6–8+ engineers.

β€’ Proven history of managing high-performing teams with disciplined delivery practices, including technical specification reviews, weekly goal tracking, and strong accountability to timelines.

β€’ Experience in managing and developing senior individual contributors.

β€’ Background in product engineering, leading teams that develop customer-facing software rather than focusing mainly on infrastructure or platform.

β€’ Comfort and active engagement in architectural discussions; ability to critically assess specifications and make informed trade-off decisions.

β€’ Demonstrated ability to influence product and long-term technical strategy in close collaboration with a Product Manager.

β€’ Strong decision-making skills that balance ambiguity, available data, speed, and quality.

β€’ Utilizes AI in daily work to enhance skills and improve outcomes, integrating it into routine workflows and exercising sound judgment to uphold high-quality standards.


🏝️ Benefits

β€’ Equity.

β€’ Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans.

β€’ 16 weeks of paid Parental Leave for all new parents.

β€’ Health & wellness stipend.

β€’ Remote workspace, internet, and cellphone stipend.

β€’ Commuter benefits for team members who work from the SF and NYC offices.

β€’ Family planning benefits.

β€’ Matching 401(k) contribution with immediate vesting.

β€’ Flexible PTO policy.

β€’ 80 hours of Sick Time.

β€’ 11 company-paid holidays.

β€’ Virtual team-building activities, lunch and learns, and other company-wide events.

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