Engineering Manager, Customer Trust

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead two teams of 11 engineers focused on the Trust Center and Questionnaire products.

• Consistently deliver against a well-defined product roadmap in a sustainable manner.

• Establish a culture of high accountability and ownership by implementing weekly goal tracking, tech specification reviews, and ensuring proactive project visibility.

• Collaborate with product and design teams to prioritize roadmap initiatives, make trade-off decisions, and ensure that engineering perspectives are integral to the development process.

• Participate in technical decision-making, review specifications, engage in architectural discussions, and guide effective engineering choices.

• Attract, develop, and retain talented engineers, while also managing and enhancing the skills of senior individual contributors.

• Collaborate across functions with GTM, the AI Platform team, and other stakeholders to identify opportunities, remove obstacles, and deliver results for the business.

• Contribute to the engineering culture at Vanta by establishing scalable processes, norms, and practices.

• Oversee the roadmaps for automating inbound customer assessments and assist customers in transparently projecting trust to their clientele.

⛳️ Requirements

• Minimum of 2 years of full-time engineering management experience leading teams of 6–8 or more engineers.

• Proven history of managing high-execution teams with disciplined delivery practices, including tech spec reviews, weekly goal tracking, and robust timeline accountability.

• Experience in managing and enhancing the skills of senior individual contributors.

• Background in product engineering: experience in leading teams that develop customer-facing software, rather than focusing primarily on infrastructure or platform.

• Technically adept and comfortable participating in architectural discussions, able to critically assess specifications and make informed trade-off decisions.

• Demonstrated ability to influence product and long-term technical strategy in close collaboration with a Product Manager.

• Strong decision-making skills that balance ambiguity, available data, speed, and quality.

• Utilizes AI in daily tasks to enhance skills and improve outcomes, applying it across routine workflows while experimenting and exercising sound judgment to ensure high-quality AI-assisted work.

• Must have legal authorization to work in the location where this role is based.

• Must disclose whether visa sponsorship is required now or in the future.

🏝️ Benefits

• Competitive salary and equity that align with industry standards.

• Comprehensive medical, dental, and vision benefits fully covered, including dependent coverage.

• Pension contribution for future planning.

• 16 weeks of paid parental leave for all new parents.

• Health and wellness stipend to support personal well-being.

• Stipends for remote workspace, internet, and cellphone expenses.

• Flexible work hours and location to promote work-life balance.

• 21 days of vacation time and 80 hours of sick leave.

• 11 company-paid holidays to ensure time off for employees.

• Opportunities for virtual team-building activities, lunch and learns, and various company-wide events.