Engineering Manager – Billing

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Lead the Billing engineering team at Supabase.

• Foster a strong, trusting team culture in a remote-first, globally distributed setting.

• Conduct one-on-one meetings, manage performance, facilitate career development, and oversee onboarding for direct reports.

• Mentor engineers working on backend application code, data pipelines, external integrations, and operational workflows.

• Establish enduring ownership of essential billing knowledge, access, and incident response.

• Manage personnel administration, including leave and time-off requests.

• Oversee the Billing hiring strategy and act as Hiring Manager and initial interviewer.

• Collaborate with Talent Acquisition to source, interview, and secure candidates.

• Contribute to headcount planning, organizational design, and the development of engineering leadership.

• Direct the Billing roadmap and project management in Linear.

• Balance new pricing and product features with accuracy, resilience, supportability, and investments in technical debt.

• Manage workflow intake and handle Slack triage.

• Provide weekly updates and ensure alignment among stakeholders.

• Highlight risks, dependencies, trade-offs, and concerns related to revenue or customer impact to leadership.

• Train as and fulfill the role of Incident Commander.

• Lead incident coordination, resolution, customer impact assessments, post-incident follow-ups, and conduct blameless post-incident reviews.

• Engage in architecture and design discussions, offering sound technical reasoning to challenge plans.

⛳️ Requirements

• Minimum of 5 years of engineering experience.

• At least 3 years of experience managing remote engineering teams.

• Proven experience leading a billing engineering team within a cloud, SaaS, or developer tools organization.

• Expertise in managing remote, globally distributed teams across varying time zones.

• Technical credibility with engineers involved in developing complex systems.

• A genuine enthusiasm for people management.

• Proven ability to cultivate psychological safety and a culture of feedback.

• A history of effective performance management, including handling difficult conversations.

• Comfort with ambiguity and the ability to implement structured approaches.

• Excellent communication and strong writing skills.

• Collaborative, low-ego, and adaptable working style.

• Familiarity with subscription lifecycle and monetization strategies.

• Experience managing usage-based billing on a large scale.

• Practical experience with Stripe, Orb, or similar billing service providers.

• Knowledge of payment and billing provider integrations, APIs, webhooks, invoice lifecycle, payment failures, event ingestion, sync engines, rate limits, provider SLAs, and outage degradation.

• Experience with entitlements and pricing enforcement.

• Ability to collaborate with Finance, Data, Product, Support, Sales/RevOps, and Partnerships on billing operations.

🏝️ Benefits

• Fully remote work opportunities worldwide.

• WeWork membership or co-working allowance applicable globally.

• Employee stock ownership plan (ESOP) equity for every team member.

• Technology allowance for laptops, monitors, headphones, or other work equipment.

• Complete health insurance coverage for employees.

• 80% health insurance coverage for dependents.

• Annual company off-sites.

• Flexible, asynchronous working hours.

• Annual education budget for courses, books, conferences, or other learning opportunities.