Senior Engineering Manager – Core Platform

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the AI agent platform and contribute to defining CaptivateIQ's strategic AI vision.

• Collaborate with Product leadership and the executive team to develop the AI roadmap.

• Establish a technical vision that balances immediate product impact with long-term investments.

• Convert strategy into implemented capabilities that enhance business metrics.

• Lead the AI Platform team, which is responsible for the internal agent SDK, LLM orchestration layer, and evaluation and observability infrastructure.

• Recruit, motivate, and develop software engineers from junior to staff levels.

• Collaborate with Product, Design, Customer Success, Support, Sales, and other cross-functional teams on vision, roadmaps, and strategy.

• Oversee delivery, operational excellence, and outcomes for the team's portfolio.

• Ensure that critical systems remain performant, reliable, and secure as they scale.

• Establish architectural guardrails and guide significant technical decisions.

• Manage engineering processes and contribute to wider engineering leadership initiatives.

• Participate in an on-call rotation for after-hours support regarding critical issues.

⛳️ Requirements

• Minimum of 5 years of experience managing software engineers, ideally in a remote-first B2B SaaS or startup setting.

• Over 8 years of hands-on software development experience, preferably in product engineering or full-stack roles.

• Proven history of hiring and nurturing talent.

• Strong customer orientation with a successful track record of delivering high-quality, impactful features throughout the entire product lifecycle.

• Comfortable addressing complex architectural challenges and guiding senior engineers towards sound decisions.

• Excellent interpersonal and written communication skills.

• Ability to build trust with cross-functional partners in a remote-first environment.

• High sense of ownership and a growth mindset; collaborative, humble, and adaptable to a fast-paced, ambiguous environment.

🏝️ Benefits

• 100% coverage for medical, dental, and vision for all full-time employees, with approximately 75% coverage for dependents.

• Flexible vacation days.

• Quarterly mental health days.

• Annual professional development stipend.

• Annual caretaking stipend.

• Work anniversary bonuses that increase with tenure.

• 401(k) plan for U.S. employees.

• Latest Apple hardware.

• Employee Resource Groups (ERGs) promoting diversity, equity, and inclusion.