Engineering Manager

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Oversee one or more engineering teams on a full-time basis.

• Assume responsibility for team delivery, personnel, standards, and operational well-being.

• Recruit engineers and handle feedback and performance evaluation processes.

• Uphold technical standards during design reviews, incident management, and roadmap discussions.

• Implement AI-native development methodologies as a standard practice within the team.

• Guarantee consistent and sustainable fulfillment of commitments.

• Collaborate with Product and Design counterparts to achieve team objectives.

• Track engineering outcomes, delivery indicators, quality metrics, and activity statistics.

• Ensure SLO coverage, optimize deployment frequency, enhance lead times, maintain humane on-call practices, and oversee tested releases.

• Coordinate responses to high-pressure incidents, including communication and decision-making processes.

• Identify and address single points of failure through shadowing, rotation, and thorough documentation.

• Mentor engineers and facilitate their progression into advanced roles.

• Explicitly evaluate tradeoffs related to technical debt and platform initiatives.

• Collaborate with senior engineers, the Commerce Engine, Core Platform, and Customer Care teams.

⛳️ Requirements

• Proven experience in managing engineers full-time, including responsibilities for hiring, performance, and delivery accountability.

• Adequate technical expertise to uphold standards during design reviews, incident management, and roadmap discussions.

• Typically around 7+ years of experience, including leadership of personnel.

• Strong technical foundation in .NET systems as well as Node.js/JavaScript applications.

• Experience in managing legacy modernization as part of a delivery program (transitioning from .NET Framework to modern .NET).

• Proficiency in API contracts, Kafka, observability, and reliability patterns.

• Experience running hiring processes for .NET and Node.js engineers while maintaining a high technical standard.

• Proven ability to partner effectively with senior technical leaders (Staff+ engineer level).

• Preferred experience in payments, banking, or another regulated financial-services sector.

• Familiarity with PCI DSS, SOC 2 Type II, or SOX IT general controls is desirable.

• Experience with fraud detection, chargebacks/disputes, reconciliation, or AML/KYC systems is preferred.

• An advanced degree in Computer Science, Computer Engineering, or a related quantitative discipline is a plus.

• Specialization or practical experience in AI/ML is advantageous.

• Previous individual contributor experience as a Senior or Staff .NET engineer is a bonus.

🏝️ Benefits

• Bonus programs.

• 401(k) matching.

• Employee Stock Purchase Program (ESPP).

• Options for HSA and FSA.

• Financial wellness resources and employee discount programs.

• Comprehensive medical, dental, and vision coverage.

• Mental health support for employees and dependents through Lyra Health.

• Family planning and women’s health benefits via Carrot.

• Gym membership reimbursement and virtual wellness initiatives (including yoga).

• Initial 3 weeks of PTO, transitioning to unlimited PTO after the first year.

• Reimbursement for educational expenses.

• Leadership development programs.

• Support for Certified Payments Professional (CPP) certification.