Engineering Manager, AI

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead and develop a team of engineers focused on creating AI-driven features and enhancing platform capabilities for patient and operational experiences.

• Define, construct, and refine systems that support AI products, which includes evaluation, prompt and model management, retrieval, guardrails, and monitoring.

• Establish benchmarks for assessing AI quality and develop evaluation methodologies for reliable product releases.

• Oversee production AI operations, including model updates, managing cost and latency trade-offs, and ensuring observability.

• Collaborate with Clinical, Pharmacy, and Customer Experience teams to ensure proper human oversight and compliance with clinical and regulatory standards.

• Facilitate team ceremonies and planning in collaboration with Product Management.

• Generate ideas for features and initiatives with Product and Design teams while steering the AI roadmap.

• Engage in engineering and business decision-making processes.

• Provide mentorship and receive guidance from fellow engineers.

⛳️ Requirements

• A minimum of 3 years of experience as an engineering leader or manager.

• Practical experience in deploying LLM-based or ML-driven products to production rather than just prototypes.

• Strong perspectives on evaluation: understanding how to measure quality and avoiding subjective decision-making.

• Sound judgment on when AI is the appropriate tool to use.

• Leadership capabilities in removing obstacles and guiding development teams.

• Effective communication of technical concepts and a collaborative spirit with Product teams.

• Knowledge of evaluation, observability, and experimentation tools.

• Experience with both front-end and back-end technologies.

• Preferred: background in a regulated industry such as healthcare, fintech, or insurance.

• Must be legally authorized to work in Canada.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance.

• Maternity and paternity leave policy.

• 4 weeks of vacation (3 weeks flexible + 1 week during the holiday season).

• Competitive salary package.

• Stock option grants.

• Remote-first work environment, allowing you to work from anywhere in Canada.

• Exceptional culture fostered by a highly collaborative and high-performing team.

• Significant impact at an early-stage technology company.

• Opportunities for professional development while working closely with founders and senior leadership.