Engineering Delivery Manager

This is a fully remote position, open to applicants in Europe.

📋 Description

• Enhance visibility into the tasks, ownership, and delivery risks of external teams.

• Ensure that delivery plans are realistic, transparent, aligned with business priorities, and monitored.

• Proactively identify delays and analyze root causes such as estimation, scope, capacity, ownership, quality, and dependencies.

• Critique inadequate plans, unrealistic estimates, ambiguous ownership, and superficial status updates.

• Validate that reported progress accurately reflects the actual engineering output.

• Foster improved planning and forecasting discipline through evidence-based delivery practices.

• Collaborate with QA and engineering leads to monitor escaped bugs, rework, release readiness, Definition of Ready/Done, and quality gates.

• Track dependencies across teams, ensure blockers are managed and resolved, and implement fact-based escalation processes.

• Evaluate the composition, role coverage, seniority mix, ownership areas, and capability gaps of external teams.

• Identify delivery and quality challenges arising from team structure, ownership, skills, allocation, technical leadership, or requirements.

• Ensure that external teams adhere to delivery protocols, documentation standards, engineering practices, quality gates, and reporting guidelines.

• Develop vendor/team delivery scorecards that assess predictability, quality, responsiveness, planning accuracy, delivery reliability, and escalation trends.

• Establish escalation procedures for repeated missed commitments, weak delivery evidence, or subpar quality.

• Convey delivery status, risks, and trade-offs to both technical and non-technical stakeholders, translating issues into business impact.

⛳️ Requirements

• A minimum of 7 years of experience in software delivery, technical/engineering delivery management, technical program management, or engineering leadership.

• Demonstrated experience managing delivery across multiple external teams, vendors, or distributed partners.

• Experience overseeing delivery across engineering teams, vendors, or delivery groups consisting of approximately 20–35 individuals.

• Familiarity with various business models or product environments is highly advantageous.

• Strong understanding of software development lifecycles, agile delivery methodologies, estimation, release planning, QA processes, and engineering team dynamics.

• Capability to create delivery reporting and analysis while identifying gaps that may be obscured by existing reporting.

• Proficiency in metrics such as planned vs. actual, cycle time, throughput, escaped bugs, rework, blocked work, and predictability.

• Competence in risk and dependency management.

• Exceptional communication skills for engaging with both technical and non-technical audiences.

• Hands-on experience with tools such as Jira, GitHub, Confluence, Linear, or Azure DevOps.

• Experience in multi-product SaaS environments and organizations reliant on external engineering partners is a plus.

• Experience in developing vendor scorecards or delivery performance frameworks is beneficial.

• Familiarity with introducing Definition of Ready/Done, release checklists, or quality gates is desirable.

• Resume must be submitted in English.

• Must be located within a ±4 hour range of the Central European Time zone.

🏝️ Benefits

• Remote-first: the flexibility to work from anywhere globally, with no relocation necessary.

• Flexible hours: we focus on outcomes rather than time spent at a desk.

• Unlimited paid time off (PTO).

• Budget for learning and development, including courses, books, conferences, and certifications.

• Home office and wellness allowance.

• A small, senior, and collaborative team environment.

• The chance to create products utilized by millions of people across more than 160 countries.