Employee Relations Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Conduct thorough investigations into potential violations of policies and/or the Code of Conduct.

• Serve as an impartial party throughout every phase of the investigations.

• Ensure investigation processes are conducted in a timely, fair, and high-quality manner.

• Identify employment and Employee Relations issues and address them appropriately or provide recommendations that align with cultural values.

• Investigate internal complaints for designated client groups.

• Oversee investigations, carry out interviews, and keep accurate and detailed records and notes.

• Create detailed written investigation reports that identify issues, summarize evidence, present findings and recommendations, and pinpoint root causes.

• Drive initiatives aimed at enhancing culture programs focused on ethical business practices.

• Collaborate with Employee Relations colleagues, leadership, Employment Law, and HR teams.

⛳️ Requirements

• A Bachelor's degree in HR, Business, or a related field is required.

• A minimum of 5 years of experience in supporting Employee Relations initiatives or relevant HR experience is required.

• Global HR/ER experience is preferred.

• Proven experience in conducting and managing human resources or employee relations investigations.

• Capability to work independently and collaboratively with minimal direction and without direct supervision.

• Proficient in researching information and analyzing data to reach valid conclusions, recommendations, and action plans.

• Excellent project management, oral and written communication, and interpersonal skills.

• Strong abilities in partnering, diplomacy, teamwork, and influencing others.

• Capability to handle highly sensitive information with complete confidentiality and integrity.

• Ability to multitask and navigate through ambiguity.

• Flexible, adaptable, and results-driven approach.

• Strong technical writing skills are essential.

• Familiarity with investigative practices, risk management, and employment law.

• A strong understanding of applicable employment laws is required.

🏝️ Benefits

• Fully remote work arrangement.

• Standard Monday–Friday work schedule.