Dynatrace Platform Engineer

This is a fully remote position, open to applicants in India, +1 more country.

📋 Description

• Configure and enhance the Dynatrace Unified Observability Platform across cloud, hybrid, and on-premises settings.

• Spearhead the implementation, configuration, and customization of PowerConnect App within Dynatrace for SAP observability.

• Tailor and sustain PowerConnect dashboards, log processing, and metric extraction rules for client SAP environments and business workflows.

• Onboard applications, infrastructure, and cloud workloads across AWS, Azure, or GCP, including Kubernetes and Docker, enabling comprehensive full-stack monitoring.

• Design, construct, and uphold custom dashboards, alert profiles, workflows, and analytics utilizing Dynatrace Query Language (DQL) and Grail.

• Oversee application performance and availability; lead troubleshooting and root-cause analysis using Davis AI causal insights.

• Set up Synthetic Monitoring, Real User Monitoring (RUM), APM, and Log Monitoring.

• Perform health assessments and architecture reviews, delivering actionable best-practice recommendations.

• Integrate Dynatrace with ITSM and collaboration tools such as ServiceNow, Jira, and Slack.

• Support OpenTelemetry and distributed tracing efforts across microservices architectures.

• Collaborate with Product Development and Product Support teams to foster continuous enhancements in system functionality and reliability.

• Conduct customer and internal enablement workshops, training sessions, and operations review meetings.

• Maintain technical documentation, implementation guides, and runbooks.

• Mentor junior consultants and contribute to internal observability standards and best practices.

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.

• 1-3 years of experience in Application Performance Management (APM), observability, or related IT infrastructure roles.

• 1+ years of hands-on experience implementing and managing Dynatrace or similar APM/observability tools.

• Practical experience with at least one major cloud platform (AWS, Azure, or GCP) and containerization technologies (Docker, Kubernetes).

• Working knowledge of one or more programming/scripting languages (Java, .NET, Python, or JavaScript).

• Solid understanding of distributed systems, microservices, and contemporary web application architectures.

• Strong analytical and problem-solving abilities, with the capacity to diagnose intricate performance issues under pressure.

• Excellent written and verbal communication skills, including the ability to convey technical findings in terms of business impact for non-technical stakeholders.

• Dynatrace Certified Associate or Dynatrace Certified Professional certification preferred.

• Prior consulting, client-facing, or project management experience preferred.

• Familiarity with OpenTelemetry, Grail/DQL, and Davis AI-driven anomaly detection preferred.

• Experience with SAP environments (S4HANA, ECC, BW, PI/PO, HANA) and PowerConnect or similar SAP-to-observability integration tools preferred.

• Experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI/CD) and infrastructure-as-code (Terraform, Ansible) preferred.

• Exposure to relational database technologies (Oracle, SQL Server, DB2) preferred.

• ITIL Foundation certification or understanding of ITSM processes preferred.

🏝️ Benefits

• Employment for this role is structured through an Employer of Record (EOR) in your country of residence.

• Full statutory benefits and entitlements for the country of residence — including paid annual leave, public holidays, sick leave, and pension or social insurance contributions as applicable.

• Competitive base salary plus performance-based incentives.

• Paid PowerConnect and SAP certification training and professional development budget.

• A fully remote-first working environment with genuine flexibility.

• Company-provided equipment.

• Direct exposure to a global enterprise customer base.

• A small, high-caliber team where your work has immediate impact.

• The opportunity to grow with a profitable, product-led company in an expanding market.