Dynamics 365 Developer

This is a fully remote position, open to applicants in Texas.

📋 Description

• Design, develop, and implement custom solutions, plugins, workflows, and integrations within Microsoft Dynamics 365 Customer Service.

• Configure tables, entities, forms, views, business rules, and automated processes to align with operational needs.

• Integrate Dynamics 365 with enterprise systems utilizing APIs, web services, Microsoft Power Platform, Dataverse, and Azure services.

• Collaborate with business stakeholders and IT teams to gather requirements and convert them into scalable technical solutions.

• Conduct unit testing and user acceptance testing, oversee solution deployments, and enhance application performance.

• Provide troubleshooting, production support, and technical documentation while ensuring compliance with Microsoft best practices, security protocols, and regulatory standards.

• Engage in iterative requirements gathering, development, testing, deployment, and production support activities within an Agile/Scrum framework.

• Assume additional tasks and responsibilities as necessary to support team goals and project success.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.

• At least five years of practical experience in developing and supporting Microsoft Dynamics 365 Customer Service or Customer Engagement solutions.

• Expertise in Dynamics 365 configuration and development using JavaScript, C#, .NET, plugins, workflows, and Power Platform.

• Proven experience in integrating Dynamics 365 with enterprise applications through APIs, web services, and integration tools.

• Practical experience with Microsoft Dataverse, model-driven Power Apps, and Power Automate.

• Strong analytical, problem-solving, communication, and collaboration skills, with the ability to work efficiently across business and technical teams.

• Previous experience in supporting federal government CRM implementations, particularly for the VA or another federal healthcare agency.

• Experience with data migration, ETL processes, and solution delivery within an Agile/Scrum environment.

• Familiarity with Azure Logic Apps, Azure Functions, Azure DevOps practices, and Microsoft Dynamics 365 or Power Platform certifications.

• U.S. Citizenship is mandatory.

• All selected candidates must successfully undergo a background check.

• Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when necessary for the position.

• Sponsorship is not available.

🏝️ Benefits

• Medical/Dental/Vision coverage.

• 401k with Employer Match.

• Paid Time Off (PTO) plus Federal Holidays.

• Corporate Laptop provided.

• Opportunities for Training.

• Remote Work Opportunity.