Dispatch Operator

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee market events from inception to completion, keeping an eye on market conditions, determining appropriate customer responses, and managing events from initial alert to final clearance.

• Identify potential peak periods in IESO (Ontario 5CP), PJM, and NYISO by utilizing forecasting models, weather information, and reports from grid operators.

• Execute demand response events.

• Evaluate IESO capacity auction events and utility demand response initiatives.

• Determine which information to relay to customers and manage activations throughout the settlement process.

• Ensure that registrations, bids, and auction submissions are kept on schedule.

• Discover customer-specific opportunities and develop and implement plans utilizing batteries and flexible loads.

• Manage assets via the energy management system, including the dispatch of batteries and monitoring operational limits.

• Collaborate with engineering to enhance energy management tools.

• Guarantee that event notifications are precise, timely, and actionable.

• Review and refine AI recommendations and drafts for customer notifications.

• Test AI tools against historical events to identify necessary data.

• Compare decisions with results post-events and seasons to enhance procedures and tools.

• Monitor new programs, rule modifications, and market opportunities, and provide recommendations to the team.

⛳️ Requirements

• Two to five years of experience in the energy sector, including utility operations, grid or system operations, dispatch, or energy services.

• Strong understanding of electricity markets and commercial electricity billing, encompassing wholesale pricing, capacity, coincident peaks, demand charges, and demand response.

• Ability to make decisions based on forecasts, weather data, and probabilities rather than certainties.

• Maintain calm and decisive judgment under time constraints.

• Excellent written communication skills.

• Daily engagement with AI tools, a routine of verifying their outputs, and a keen interest in developing your own tools.

• Availability for early mornings, evenings, and some weekends during peak seasons.

• Ambition to become a recognized authority in market operations.

• Experience in dispatching batteries, generators, or other distributed energy resources.

• Familiarity with an Energy Management System (EMS) or SCADA system.

• Knowledge of Ontario's reformed market (day-ahead market and OZP), PJM, or NYISO.

• Experience with the IESO capacity auction or Ontario's Industrial Conservation Initiative (Class A).

• Proficiency in Python or SQL for handling price, forecast, and interval data.

• Background in meteorology or weather forecasting.

🏝️ Benefits

• Competitive salary.

• Stock options.

• Health benefits.

• Flexible work schedules.

• Remote work options.

• Generous vacation policy.

• Regular team events, including quarterly team onsite gatherings.