Disease Management Solutions Clinical Support Specialist, 90% Travel

atPhilipsRemoteUS flagUnited StatesFull-timeCustomer SupportMid-levelSenior$90k – $160k/year

Posted 4 days ago

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide both hands-on and remote clinical training for Philips Disease Management Solutions, focusing mainly on DynaCAD and UroNav.

• Offer clinical consultation, education, workflow guidance, and application support to both physicians and technologists.

• Collaborate with Sales, Marketing, Service, Customer Support, Quality, Research & Development, and Manufacturing teams.

• Assemble and install the UroNAV product.

• Diagnose and resolve software and workflow issues.

• Assist customers in optimizing advanced imaging and post-processing solutions.

• Travel around 90% of the time to customer locations across the U.S.

• Operate from a home-based office while accommodating various customer sites.


⛳️ Requirements

• Minimum of 5 years of clinical experience as an MRI Technologist and/or Ultrasound Technologist.

• Comprehensive understanding of imaging workflows and patient care settings.

• Proficient in troubleshooting software, computer, networking, and basic DICOM issues.

• Excellent teaching, presentation, and customer-facing communication abilities.

• Bachelor’s degree, Associate’s degree, or equivalent education in Radiology.

• Active ARRT credential with an advanced MRI credential or current ARDMS certification.

• Capability to work independently in a fast-paced environment while managing multiple priorities.

• Willingness to travel extensively, including overnight stays.

• Must be located within a commutable distance of a major (non-regional) airport.

• Preferred: Over 10 years of clinical experience in MRI or Ultrasound.

• Preferred: Familiarity with image generation and data analysis tools.

• Preferred: Advanced knowledge of clinical applications, post-processing products, and imaging system troubleshooting.

• Must possess US work authorization and not require visa sponsorship now or in the future.

• Must reside in or within commuting distance of a major (non-regional) airport.


🏝️ Benefits

• Annual incentive bonus, sales commission, or long-term incentives may be available.

• Generous paid time off (PTO).

• 401k plan with up to 7% matching contributions.

• Health Savings Account (HSA) with company contributions.

• Stock purchase plan.

• Education reimbursement.

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