Director – Transformation, Strategic Initiatives

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a designated portfolio of strategic projects within Operations Transformation & Insights.

• Convert approved projects into widely adopted practices across all regions on time, ensuring anticipated benefits are realized.

• Create and implement initiative roadmaps that align with L1 priorities and organizational objectives.

• Discover automation and digital self-service opportunities in collaboration with Business Process Owners.

• Establish success metrics and objectives with Insights, monitoring progress accordingly.

• Develop business cases for CAPEX, project resources, and expenditures, and validate achieved benefits.

• Guide initiatives from the approval stage through to regional adoption.

• Prioritize, sequence, and manage portfolio milestones and risks, providing progress and risk updates to the L1.

• Contribute to current-state assessments to pinpoint bottlenecks, redundancies, and areas for improvement.

• Ensure business partners and vendors are held accountable for delivering effective solutions.

• Oversee change management, rollout sequencing, training, and readiness across regions.

• Cultivate stakeholder relationships and lead training sessions for Operations leaders and end users.

• Manage relationships with vendors and platform partners.

• Collaborate with IT and technology teams on enhancements, defects, releases, and digital transformation efforts.

• Work alongside quality and compliance teams to meet regulatory and industry-standard requirements, including patient communication and consent.

• Conduct root cause analyses for defects and performance issues, escalating recurring patterns at the enterprise level.

• Lead, mentor, and develop assigned team members; manage performance and create a talent pipeline.

• Guide team members and leaders in the delivery of initiatives and the adoption of changes.

• Collaborate with OT&I leaders, Operations colleagues, and senior leaders in finance, IT, supply chain, HR, and customer service.

• Coordinate with finance on budgeting and financial objectives.

• Advocate for the organization’s mission, vision, and values.

• Stay informed about current HME products and services.

• Ensure patient confidentiality and adhere to HIPAA and AdaptHealth’s Compliance Program.

• Complete all assigned compliance training and educational programs.

• Perform other related duties as required.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Engineering, Operations Management, or a related discipline; a Master’s degree is preferred.

• At least 8 years of pertinent experience in strategic initiatives, digital transformation, or operations management.

• Strong financial insight, including an understanding of P&L levers and business case development using ROIC, IRR, and NPV.

• Proven experience in executing corporate strategic initiatives through effective project management and governance.

• Strong strategic thinking, analytical capabilities, and ability to make data-driven decisions.

• Experience in delivering digital, automation, and/or AI-enabled solutions from design to adoption.

• Solid understanding of Lean and Six Sigma principles; advanced expertise is preferred.

• Proficient in performance tracking and project management methodologies.

• Experience in managing vendors and technology partners.

• Exceptional communication, presentation, and interpersonal skills.

• Capability to influence and engage stakeholders across various functions.

• Ability to lead and prioritize various projects in a dynamic environment.

• Experience in building high-performing teams and in leading, coaching, and mentoring staff.

• Ability to manage organizational change and foster cultural transformation.

• Strong analytical skills to interpret data, resolve issues, and think critically.

• Capacity to uphold patient confidentiality and operate within HIPAA guidelines.

• Ability to complete mandatory compliance training and educational programs.

• Commitment to maintaining compliance with AdaptHealth’s Compliance Program.

🏝️ Benefits

• Fully remote work arrangement.

• Full-time employment.

• Travel as required, up to 25%.