Director, Transactional Risk Monitoring

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Oversee daily fraud and credit risk transaction monitoring for Priority’s Banking and Treasury Platform.

• Analyze alerts, investigate cases, determine case outcomes, and reduce losses related to account takeover, first-party fraud, synthetic identity, and payment fraud types.

• Assess risk at both the program manager level and for individual business/consumer accountholders.

• Examine daily transaction, account, and case activities to uncover fraud rings, identify loss trends, and recognize signals of credit deterioration.

• Manage ongoing credit risk exposure by utilizing underwriting criteria, monitoring exposure limits, and executing account review triggers.

• Support card issuance programs by tracking card-present and card-not-present activities and managing trends in disputes and chargebacks.

• Adjust and fine-tune monitoring rules and scoring models to minimize false positives and mitigate fraud or credit losses.

• Develop and sustain fraud and credit loss reporting and dashboards for internal stakeholders.

• Address inquiries from partner banks and provide necessary reporting and updates.

• Collaborate with product and engineering teams to close control gaps and influence product decisions.

• Document monitoring procedures and prepare the team for the addition of analyst support.

• Stay informed about BSA/AML and regulatory obligations, collaborating with Compliance and partner banks on related requirements.

• Take ownership of risk outcomes for product lines, balancing revenue growth, customer experience, and risk management.

• Establish effective transaction monitoring policies and procedures.

• Cultivate relationships with banking partners.

⛳️ Requirements

• A minimum of 10 years of experience in banking fraud risk, credit risk, or transaction monitoring, preferably in a bank, fintech, payments company, or embedded banking/BaaS environment.

• Demonstrated success in managing daily transaction risk monitoring and effectively resolving alerts and cases.

• Experience in monitoring risk across a multi-layered program structure is highly desirable.

• Proven history of minimizing fraud or credit losses through rule adjustments, model calibration, or policy revisions.

• Familiarity with fraud detection, case management, or credit decision-making systems.

• Experience in supporting a card issuance program, including knowledge of bank oversight processes and dispute and chargeback protocols.

• Understanding of payments and treasury products such as ACH, wires, card transactions, or embedded banking is a significant advantage.

• Ability to work independently in a fast-paced, high-volume caseload environment.

• Strong analytical skills and proficiency with transaction and account data.

• Basic knowledge of BSA/AML fundamentals is beneficial.

• Excellent written and verbal communication abilities.

• Bachelor's degree in Finance, Business, Statistics, or a related field, or equivalent experience.

🏝️ Benefits

• Bonus programs.

• 401(k) match.

• HSA and FSA options.

• Financial wellness resources.

• Employee discount programs.

• Medical, dental, and vision coverage.

• Mental health support for employees and their dependents through Lyra Health.

• Family planning and women’s health benefits through Carrot.

• Gym membership reimbursement.

• Virtual wellness programs, including yoga.

• 3 weeks PTO to start.

• Unlimited PTO after the first year.

• Education expense reimbursement.

• Leadership development programs.

• Certified Payments Professional (CPP) certification support.