Director, Strategic Accounts – Retail

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Establish a sustainable business foundation that achieves and surpasses revenue and order intake goals for designated accounts and territories.

• Spearhead new business development across various retail verticals, including grocery, discount departments, quick-service restaurants, check cashing, and other cash-handling sectors.

• Implement the seven-step sales process, from lead generation and qualification to opportunity development, solution presentation, and closing.

• Manage the entire sales pipeline on a daily basis.

• Target significant retail organizations and focus on high-tier prospects.

• Foster and expand business relationships following the acquisition of new clients.

• Conduct extensive outbound calls to prospects and existing customers.

• Create, achieve, and sustain incremental revenue by promoting and selling GGS products and services.

• Utilize CRM software to record sales activities, oversee the pipeline, and facilitate the closure of key opportunities.

• Build relationships with multiple contacts within client organizations and coordinate internal resources for product/service delivery and payment processing.

• Timely process sales order documentation.

• Swiftly resolve customer conflicts and RMA requests.

• Participate in trade shows and internal sales meetings as necessary.

• Employ a consultative or solutions-oriented approach to selling.

• Juggle multiple projects to fulfill commitments and achieve results.

• Pursue larger deals and new business opportunities.

• Report directly to the Regional VP, Key Accounts and Partners Retail.

⛳️ Requirements

• Over 8 years of experience in solution-based sales.

• More than 5 years of sales experience in the retail market, focusing on POS solutions, software, hardware, cash-handling equipment, or other B2B solutions.

• Proven track record of penetrating Tier 1 and upper Tier 2 retail accounts with revenues exceeding $1 billion and more than 500 stores.

• Expertise in high-level contact selling solutions and driving sales.

• Capability to engage in solution-based selling with senior-level executives.

• Strong skills in account management, deal closure, and win-win negotiation.

• Organized, motivated, and adept at adhering to a structured sales process.

• Ability to develop and passionately execute a sales plan.

• Hunter mentality.

• Excellent business writing and communication abilities.

• Proficiency in creating and adapting PowerPoint-style capability presentations.

• Competence in using Excel and other Microsoft applications effectively.

• Experience in designing and negotiating sales proposals, including pricing calculations to meet gross profit targets.

• Familiarity with utilizing CRM software.

• Willingness and capability to travel over 50% within the designated territory.

• Reside in a major metropolitan area within the territory.

• Experience with retail information technology platforms is an advantage.

• BA or BS degree is preferred.

🏝️ Benefits

• Base salary ranging from $105K to $115K.

• Commission at target: $120K.

• Bonus at target: $80K.

• Strong incentives for exceeding targets.

• Car allowance.

• 401(k) retirement plan with Fidelity, including a 2.5% company base contribution and a company match of 3% up to 6% of employee contributions.

• Health insurance featuring three Blue Cross Blue Shield medical plans.

• MDLive 24/7 virtual doctor and nurse line.

• Dental insurance.

• Vision insurance.

• FSA / Dependent Care options.

• Voluntary life insurance.

• Company-paid basic life insurance and AD&D coverage.

• Company-paid short-term and long-term disability, along with an Employee Assistance Program.

• Paid vacation, including 80 vacation hours in the first full year, with increases based on years of service.

• Paid sick days in accordance with City/State requirements.

• 9 to 11 paid holidays depending on start date.

• Professional development support.

• Education assistance.

• Adoption assistance.

• Legal and ID theft protection plans.

• Annual bonus potential.

• Opportunities for internal promotions and career advancement.