Director, SP/ASOC Data Partnerships Lead – Specialty Pharmacy, Alternative Sites of Care

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and oversee the centralized Specialty Pharmacy and Alternative Sites of Care (SP/ASOC) Data Center of Excellence.

• Develop and implement the SP/ASOC data partnership strategy in collaboration with cross-functional stakeholders.

• Standardize comprehensive SP/ASOC data partnership operations, including aspects like contracting, vendor management, onboarding, reporting, analytics, communication, restatements, updates, and issue resolution.

• Align data partnerships with business priorities, launch requirements, compliance expectations, and decision-making use cases.

• Lead systematic partner onboarding and launch support initiatives.

• Collaborate with the Data Monitoring and Standards team to set data quality expectations, service levels, monitoring routines, performance metrics, standards, privacy, security, compliance, and regulatory expectations.

• Drive proactive issue management and root-cause analysis for resolution.

• Oversee the acquisition and delivery of data through integration into Novartis platforms and systems.

• Establish governance and oversight mechanisms for SP/ASOC partners.

• Provide reports on partnership performance, data quality, launch readiness, issue resolution, and governance to senior leadership.

• Develop scalable Center of Excellence (COE) processes, playbooks, and operational methodologies.

• Assess partnerships, processes, and technology solutions to enhance data quality, operational efficiency, scalability, and overall business impact.

⛳️ Requirements

• Bachelor's or Master's degree in Information Management, Computer Science, Business Administration, or a related field.

• A minimum of 8+ years of experience in data partnerships, data operations, market access, channel strategy, specialty pharmacy, patient services, healthcare data management, or similar roles.

• Expert knowledge of Specialty Pharmacy and Alternative Sites of Care (SP/ASOC) data partnerships, vendor oversight, contracting execution, data onboarding, standards alignment, and best practices in operational data delivery.

• Preferred experience with specialty pharmacies, alternative sites of care, hub/service providers, healthcare data vendors, or functional teams that depend on SP/ASOC data.

• Familiarity with regulatory requirements and industry standards regarding data privacy and security.

• Exceptional leadership, communication, and stakeholder management abilities.

• Strong project management skills, including the management of complex cross-functional initiatives, partner timelines, launch dependencies, risks, issues, and deliverables.

• Ability to influence and drive change within a complex organizational landscape.

• Strong analytical and problem-solving capabilities.

• Proficiency in identifying root causes, managing data quality risks, resolving partner issues, and ensuring the integrity, security, quality, and usability of SP/ASOC data.

🏝️ Benefits

• Performance-based cash incentive.

• Eligibility for annual equity awards, contingent on the role level.

• Comprehensive health benefits.

• Life insurance benefits.

• Disability benefits.

• 401(k) plan with company contributions and matching.

• Paid vacation.

• Personal days off.

• Paid holidays.

• Other leave options.

• Reasonable accommodations for individuals with disabilities.