Director – Sales, EDU

This is a fully remote position, open to applicants in Florida, +2 more states.

📋 Description

• Develop and sustain relationships with colleges, universities, and educational systems.

• Collaborate with Business Development and Delivery teams to enhance the experiences of students and faculty.

• Engage with University Cabinets, Provosts, CIOs, and VPs of Enrollment/Advancement to broaden Coastal’s presence in Higher Education.

• Formulate business and territory plans that align with academic fiscal years and recruitment cycles.

• Identify and cultivate opportunities through institutional networking, EDUCAUSE, and Higher Ed user groups.

• Oversee the relationship lifecycle from campus-wide discovery to procurement/RFP and project initiation.

• Lead discovery discussions covering Recruitment & Admissions, Student Success, Advancement, and Lifelong Learning.

• Present Salesforce Education Cloud and Education Data Architecture (EDA) solutions that align with institutional strategic initiatives and accreditation objectives.

• Offer after-sales support to encourage user adoption among faculty, staff, and students.

• Maintain forecasting and pipeline management for visibility to leadership.

• Collaborate with Salesforce.org Higher Ed RVPs and AEs on co-prime opportunities.

• Align business development initiatives with Higher Ed-specific delivery frameworks.

• Prepare estimates and Statements of Work (SOWs) that account for academic calendars, phased implementations, and institutional budget limitations.

• Travel as necessary for campus visits and to finalize partnerships.

⛳️ Requirements

• 5+ years of demonstrated experience as a Salesforce Delivery Consultant or in a similar position.

• 5+ years of Sales experience is preferred, though candidates with less sales experience may still be considered.

• Proven success in portfolio growth through the generation, shaping, and capturing of leads.

• Extensive experience within the Salesforce Ecosystem, particularly with Education Cloud, EDA, and HEDA.

• Ability to take initiative and actively pursue sales opportunities.

• Dedication to fostering long-term customer relationships and securing business through trust.

• Consultative approach with an understanding of Higher Ed governance, shared governance structures, and departmental silos.

• Knowledge of and connections within the Salesforce portfolio and solutions such as Mulesoft, Tableau, and Slack.

• Exceptional communication, preparation, strategy, presentation, and execution skills.

• Capability to collaboratively project manage a sales cycle involving pre-sales, delivery, SMEs, and industry professionals.

• Strong organizational and time-management abilities; detail-oriented and process-driven.

• Proficiency with Salesforce, Zoominfo, and LinkedIn.

• Must possess full-time permanent work authorization in the US.

• Bachelor's Degree preferred, or equivalent experience.

• Experience as a Salesforce Consultant, ideally at an implementation partner.

• Salesforce Education Cloud Consultant Certification preferred.

🏝️ Benefits

• Flexible working hours that prioritize work-life balance (in that order!).

• Option for remote work.

• Unlimited Paid Time Off (RTO).

• 401K plan with Company Match.

• Comprehensive Medical, Vision, & Dental coverage.

• Competitive opportunities for quarterly bonuses.

• Reimbursements for continuing education and certifications, particularly within the Salesforce and Snowflake ecosystems.

• Occasional in-house competitions featuring spot bonuses.

• A flexible and enjoyable team culture.

• Regular team and cultural activities, both virtual and in-person, including Lunch and Learns, Happy Hours, and team-building events.

• Monthly All-Hands meetings.

• Open-door leadership policy providing access to mentorship and guidance.

• Opportunities for accelerated growth, networking, and career guidance and support.

• A culture of trust, transparency, and respect at all levels of the organization.