Director, Project Management – Healthcare RCM Transformation

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and nurture a team of 3–5 project managers, including entry-level positions.

• Provide coaching, balance workloads, give performance feedback, and create professional development plans.

• Establish standards, templates, methodologies, and reporting structures for the PMO.

• Oversee a portfolio that includes new product development and deployment, system integrations, proprietary software and platform enhancements, operational improvements, and cross-company projects.

• Ensure that projects are completed on schedule, within scope, and in alignment with organizational priorities.

• Collaborate with R&D on software development, enhancements, feature releases, and beta testing initiatives.

• Drive system integrations, manage data flows, and address infrastructure needs in collaboration with IT.

• Assist with project staffing, organizational changes, and contractor onboarding in partnership with HR.

• Streamline workflows, enhance revenue cycle processes, and ensure operational adoption.

• Ensure compliance with regulatory standards and adherence to internal controls.

• Build relationships with Product Owners, VPs, and SVPs to facilitate decision-making and project prioritization.

• Design and implement training programs for project managers, cross-functional teams, and operational stakeholders.

• Develop playbooks, workflow guides, onboarding materials, and process documentation.

• Conduct training sessions on project management best practices, system workflows, integration processes, and internal tools.

• Ensure consistent onboarding in accordance with PMO standards and operating rhythms.

• Assess training effectiveness and update content accordingly.

• Create dashboards, project trackers, risk logs, and executive status reports.

• Facilitate steering committee meetings, stakeholder updates, and project reviews.

• Ensure adherence to risk management, issue escalation, and change control processes.

• Identify opportunities for enhancing delivery efficiency, coordination, and quality.

• Introduce Agile, Waterfall, and Hybrid project methodologies, documentation, and workflow best practices.

• Streamline processes impacted by new system capabilities or integrations.

⛳️ Requirements

• Bachelor’s degree in Business, Healthcare Administration, IT, or a related field.

• 5+ years of project management experience, ideally in HealthTech, Revenue Cycle Management, or SaaS/Healthcare technology.

• At least 2 years of experience managing teams or leading a PMO function.

• Strong understanding of system integrations, software implementation lifecycles, and operational workflows.

• Experience collaborating with cross-functional teams in fast-paced, scaling organizations.

• Excellent communication, stakeholder management, and executive-level presentation skills.

• PMP, CSM, Lean Six Sigma, or comparable certification preferred.

• Familiarity with Microsoft Project, Smartsheet, or other project management platforms preferred.

• Experience with global or contractor workforces preferred.

• Knowledge of healthcare compliance frameworks, including HIPAA, SOC, and HITRUST preferred.

• Background in Risk Adjustment and Value-Based Care, healthcare platforms, or proprietary operational systems preferred.

• Experience working alongside product engineering/R&D teams preferred.

• Permanent authorization to work in the United States without current or future sponsorship.

• Must reside and perform all work within the continental United States for the entire duration of employment.

🏝️ Benefits

• Quality of life with a predictable, full-time remote schedule.

• Medical, Dental, Vision coverage, and more.

• Long-term disability insurance.

• Life insurance.

• Generous parental leave.

• 401K with company matching.

• Certification and Tuition Reimbursement.

• Paid holidays.

• Flexible time off.

• Competitive salary based on experience.