Director, Project Delivery

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and execute all phases of project delivery, ranging from scoping and definition to execution and post-project evaluation.

• Act as a primary resource for the Project Management Department and agency department leads.

• Manage a portfolio of accounts and related programs as the delivery lead and head of the Project Management department.

• Develop roadmaps, troubleshoot issues, promote operational excellence, and ensure compliance with best practices.

• Lead cross-functional teams and engage with managers from various departments to meet business goals and ensure client satisfaction.

• Design and enhance processes and procedures to optimize or automate agency workflows.

• Uphold project standards and business management systems.

• Mentor APMs, PMs, and SPMs, including direct reports.

• Build client relationships and represent agency operations and project management in client meetings and planning discussions.

• Direct and contribute to launch planning roadmaps and day-of-approval strategies during client PDUFA timeframes.

• Generate and distribute project burn reports, addressing or mitigating risks as necessary.

• Manage estimation and budget reconciliation for the account portfolio.

• Support the VP and Director in training the PM team on estimation techniques.

• Collaborate on SOW development, prepare cost estimates, discuss requirements, and offer cost recommendations.

• Consult with teams regarding financial matters and scope adjustments.

• Evaluate assignments and anticipate staffing needs; work with department heads on resources and utilization.

• Keep track of project costs and person-hours from initiation to completion.

• Prepare special analyses and monthly financial reports.

⛳️ Requirements

• A Bachelor’s degree is required.

• In-depth understanding of pharmaceutical brand marketing, including broadcast, print, digital, and Medical/Legal/Regulatory review.

• Over 10 years of experience in project management within a healthcare agency environment.

• Advanced proficiency with MS Office, particularly Word, Excel, PowerPoint, and Outlook is strongly preferred.

• High level of expertise with MS Project or other project planning software, such as Smartsheet, is strongly preferred.

• Proficient in production tools and proprietary software, including Egnyte, JIRA, Asana, Content Management Systems, and online routing, is strongly preferred.

• Strong knowledge of web technologies, including user experience, web development, web services, integration, application management, and hosting, is strongly preferred.

• Significant experience with traditional/non-digital and digital campaigns, including websites, digital experiences, and email, is strongly preferred.

• Extensive experience with agile, hybrid, and waterfall project management methodologies.

• Exceptional project management skills, including schedule development, management, monitoring, and oversight.

🏝️ Benefits

• 401K plan with employer match contribution up to 4%, immediately vested.

• Life insurance.

• Disability coverage.

• Medical, dental, and vision plans.

• Flexible working arrangements, including hybrid and remote work options.

• Opportunity to work from anywhere worldwide for two weeks each year.

• 20 vacation days.

• One personal well-being day.

• 9 public holidays.

• Gifted end-of-year holidays.

• Early finish on Summer Fridays in June, July, and August.

• Complimentary counseling services through the employee assistance program.

• Personalized health support.

• Enhanced maternity, paternity, family leave, and fertility policies.

• On-demand training and professional development support.

• Global mobility opportunities across the organization.