Director, Production and Infrastructure Engineering

This is a fully remote position, open to applicants in Washington.

📋 Description

• Build and lead the Production and Infrastructure Engineering team encompassing DevOps, SRE, DevEx, MLOps, and dedicated support functions.

• Oversee hiring processes, onboarding, one-on-ones, career growth, and performance assessments.

• Mentor junior engineers, cultivate technical leads, and set clear expectations and feedback mechanisms.

• Establish shared priorities and responsibilities across infrastructure, reliability, developer experience, testing, and application delivery.

• Guide sprint planning, backlog grooming, capacity planning, and delivery evaluations.

• Transform vague objectives into actionable tasks, manage dependencies and scope, and balance roadmap delivery with incidents and customer support.

• Engage in design and code evaluations, technical investigations, and collaborative sessions.

• Oversee production and release readiness, including reliability, change management, quality assurance, end-to-end validation, documentation, and rollback strategies.

• Enhance cloud infrastructure, automation, CI/CD, observability, on-call preparedness, and incident response protocols.

• Manage the dedicated Red Cell Partners support team and uphold escalation procedures.

• Collaborate with Product, Platform, Applied AI, and Security/GRC on delivery priorities, operational readiness, and customer expectations.

⛳️ Requirements

• Over 10 years of relevant engineering experience, including more than 5 years in direct engineering people management, or equivalent demonstrated expertise.

• Proven history of team building, engineering coaching, performance management, and delivering results through technical leads.

• Director-level candidates are expected to showcase leadership across multiple engineering disciplines.

• Experience in leading teams with diverse technical specialties and varying seniority levels.

• Exceptional planning, prioritization, delegation, and stakeholder communication skills.

• Strong technical knowledge in at least one major cloud platform, such as GCP, AWS, or Azure.

• Hands-on experience with Kubernetes, containers, networking, identity, and production operations.

• Practical familiarity with Terraform, Git-based development workflows, GitOps, and CI/CD processes.

• Solid background in building and deploying production software, with comprehensive experience across backend services, APIs, data storage, and full-stack integration.

• Experience in leading production delivery and support, including reliability, incident response, release and change management, automated testing, and end-to-end readiness.

• Capability to provide structure to ambiguous situations, adapt to new technical domains, and make timely decisions with partial information.

• Experience in managing technical commitments and escalations with internal or external stakeholders.

• Certain national security roles may necessitate U.S. citizenship and the ability to obtain and maintain a security clearance.

• Some travel is required.

🏝️ Benefits

• Career advancement opportunities with potential for rapid progression based on strong performance as the firm expands.

• Comprehensive health care coverage, including medical, dental, and vision for you and your family, fully covered by the employer.

• Paid maternity and paternity leave for 14 weeks at the employee's regular pay.

• Unlimited paid time off (PTO), subject to management approval.

• Opportunities for professional development and ongoing education.

• Optional 401K, FSA, and equity incentives available.

• Mental health support provided through Tara Mind.