Director, Product Management – Platform

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the vision and strategy for Housecall Pro’s Core Platform.

• Manage core capabilities such as identity and access management, APIs, data and search, developer experience, infrastructure, and the AI Software Factory.

• Ensure that platform investments address common challenges, are widely adopted throughout the company, and deliver measurable benefits.

• Balance long-term strategic goals with day-to-day execution across various platform domains.

• Lead and nurture a high-performing team of Product Managers.

• Establish the long-term product vision and strategy for the Platform portfolio.

• Identify which common issues the platform should address centrally and where teams should have flexibility.

• Set success criteria for adoption, velocity, reliability, cost, quality, and risk mitigation.

• Spearhead AI-native platform development and influence how users and agents interact with the platform.

• Recruit, guide, and develop Product Managers.

• Collaborate with Product, Engineering, Design, Security, and Data teams to balance competing needs and enhance adoption.

• Represent the platform portfolio to product and company leadership.

⛳️ Requirements

• A minimum of 10 years of experience in product management.

• At least 3 years in leadership roles within product management that include direct people management responsibilities.

• A proven history of leading platform product teams and successfully launching or scaling shared capabilities utilized across multiple products, teams, or customer experiences.

• Strong technical understanding of APIs, architecture, data, reliability, security, developer tooling, and technical trade-offs.

• Capable of engaging credibly with senior engineers.

• Practical experience in developing and deploying AI or agentic tools for engineers or internal users.

• Experience in defining evaluation criteria for AI or agentic tools.

• Excellent judgment and an eye for product quality.

• Strategic yet hands-on leadership approach.

• Ability to pivot direction based on new evidence.

• Strong inclination for action, balanced with sound judgment, quality, and reliability.

• Inquisitive and self-motivated.

• Proven ability to learn swiftly and excel in unfamiliar or ambiguous environments.

• A rich portfolio showcasing active, self-directed exploration with either a broad range of cross-functional interests or deep specialized expertise.

• Personal resilience to learn from the ground up and thrive in uncertain situations.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• 401(k) plan.

• Paid holidays.

• Flexible paid time off, available as needed.

• Equity in a rapidly growing startup supported by top-tier venture capitalists.

• Monthly technology reimbursements.

• Employee assistance program.

• Flexible time off.

• Paid parental leave.

• Additional company benefits.