Director, Product Management – Healthcare and Human Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the daily product roadmap for Healthcare & Human Services, converting segment strategy into a prioritized and sequenced plan of action.

• Define the direction of the portfolio, which includes new capabilities, adjacent offerings, and areas for potential reduction, based on customer and market insights.

• Represent Healthcare & Human Services in portfolio-level prioritization discussions with the VP of Product Management.

• Develop business cases for investment by assessing market opportunities, customer demand, competitive landscape, and financial returns.

• Manage segment success metrics, including adoption, revenue, renewals, and customer outcomes, and provide performance reports against these metrics.

• Collaborate with Finance, Marketing, and Sales on pricing strategies, packaging, and commercialization efforts.

• Engage with buyers and end users in healthcare and human services, including compliance leaders, clinical educators, and frontline staff.

• Establish a discipline of discovery and validation prior to making significant investments.

• Monitor competitive alternatives and market changes in behavioral health and human services.

• Work alongside Product Delivery, Marketing, Sales, and Customer Success to transition from roadmap to launched and adopted products.

• Oversee and mentor product managers, including hiring, development, and accountability for results.

⛳️ Requirements

• Bachelor’s degree.

• Over 8 years of experience in Product Management.

• More than 3 years of experience leading and developing other product managers.

• Proven track record of owning a product roadmap from start to finish, including commercial responsibility for adoption, revenue, or retention.

• Experience in healthcare, behavioral health, human services, or other regulated/compliance-driven markets.

• Understanding of clinical, compliance, and procurement stakeholders.

• Strong financial acumen, including skills in business case development, forecasting, and pricing/packaging decisions.

• Ability to influence and align cross-functional partners without relying on organizational authority.

• Excellent communication skills, with the capability to present recommendations effectively rather than just options.

🏝️ Benefits

• Comprehensive compensation package.

• Extensive benefits package.

• 401k.

• Paid Time Off (PTO).

• Health & Wellness Days.

• Paid Volunteer Time Off.

• Opportunities for continuing education and training.

• Flexible hybrid/remote work schedule.

• Paid Parental Leave.