Director, Product Management

This is a fully remote position, open to applicants in Alabama, +20 more locations.

📋 Description

• Take ownership of the Tangoe Mobile product line, acting as the principal product leader for the mobility platform.

• Drive growth, expand the global footprint, and develop the roadmap for Fortune 2000 enterprises.

• Lead a worldwide team of five Product Managers and Product Owners.

• Collaborate with Engineering, UX, Sales, Marketing, Operations, and Customer Success teams.

• Manage the end-user shopping, ordering, and catalog management experiences.

• Oversee mobile expense management for finance and IT purchasers.

• Handle device and line operations, including inventory and asset lifecycle, procurement, fulfillment, enrollment, and provisioning.

• Manage the ecosystem of UEM/MDM integrations, MTD partnerships, Apple Business Manager, and optimize automation and workflow.

• Formulate strategy and drive growth through a multi-year vision, roadmap, new offerings, pricing, packaging, attachment, and adoption.

• Monitor competitors in MMS, UEM, and mobile security, using insights to inform positioning and roadmap decisions.

• Define and report metrics for adoption, attachment, retention, and customer satisfaction.

• Conduct discovery through to release using Agile discipline across the complete SDLC.

• Utilize AI in product initiatives and identify areas where it adds value.

• Establish requirements, user stories, acceptance criteria, and UX standards for product releases.

• Lead go-to-market strategies with Sales and Marketing, including segmentation, pricing, packaging, positioning, and enablement.

• Engage in RFPs, RFIs, executive briefings, and significant deals.

• Act as an executive sponsor for strategic accounts.

• Structure and manage relationships with UEM/MDM, MTD, logistics, and other technology partners.

• Serve global finance and IT buyers, accommodating various carriers, currencies, regions, compliance, and data privacy requirements.

• Recruit, mentor, and nurture a globally distributed product team.

• Work with Engineering, Operations, Customer Success, Procurement and Logistics, and Implementation to swiftly deliver adopted products.

⛳️ Requirements

• A Bachelor’s degree is required; an MBA is preferred.

• Over 10 years of product management experience with extensive knowledge of the mobility sector.

• Proven experience in leading software product management and a solid understanding of software development, shipping, and monetization.

• Demonstrated ability to scale a product line, launch new offerings, and drive revenue growth and adoption.

• Deep expertise in SDLC and Agile methodologies.

• A consistent practice of utilizing AI in daily tasks and product delivery.

• Strong commercial acumen and executive presence.

• Experience in creating business and technology partnerships that support a product line.

• Familiarity with global teams and international product lines, including compliance and data privacy considerations.

• Experience in developing products and solutions for FinTech and the Office of the CFO customers.

• At least 5 years of experience leading Product Managers and Product Owners, particularly in globally distributed teams.

• Proficient understanding of MMS, mobile security and MTD, device lifecycle management, and SaaS platforms.

• Clear understanding of UEM/MDM systems and the benefits of their integration.

• Experience at a Tier 1 mobile carrier is preferred.

• Prior experience in expense management is preferred.

• Experience in leading a $100M+ business line is a plus.

• Familiarity with device lifecycle and logistics operations, Apple Business Manager, or mobile commerce and ordering platforms is advantageous.

• Background in product marketing is a plus.

• Experience in managed mobility services or FinOps is favorable.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• 401(k)

• Paid time off

• Other company-sponsored programs

• Remote work environment

• Travel as needed (under 20%)